Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

July 6, 2015

- Friendly customer service.

- Printing quality is good. Most of my customer happy with the printing when they received the shirts.

- The tracking link (International shipment) they provided sometime not able to get a full tracking information until the destination of the shipment.

- Some of the size will out of stock sometime and affected the fulfilment date, but they are slowly improving on this issue.

- The respond speed of the customer service can be improve. Sometime fast, sometime have to wait for few days.

Flyingmouse365
United States
Over 4 years using the app
Edited August 20, 2021

You could benefit from offering cheaper premium accounts with less features, other than the main one

Black Allegiance
United States
Almost 3 years using the app
Printful replied August 21, 2021

Hi there,

Thank you for your suggestion! I would like to encourage you to submit this request to our Feature Request page here:
https://www.printful.com/feature-request
so that other users could vote for your request. Our team reviews this page regularly for ideas for new products and features we could add.

- Elina

November 26, 2021

So far i love this app and has helped me ease the work with my small business with drop shipping! Wish i had known about it sooner

Dreauxlusional
United States
Almost 3 years using the app
July 27, 2021

Bonne liaison entre les 2 plateforme c'est sa marche bien , il y'as de la nouveauté, seul problème le référencement de la boutique shopify

nokillfishing
France
Over 2 years using the app
February 11, 2021

This is far-and-away the easiest system to use for creating a low-upfront cost apparel store with lots of amazing options for garments and brands. My only criticism is that all their "eco-friendly" apparel seems to be very limited in the print area they are able to provide whereas less ethical garments can have full coverage with the print/design. Not sure if that is a technical limitation or just the way it's designed right now. Love this service!

Nerd Love Design Inc.
Canada
Over 2 years using the app
Printful replied February 12, 2021

Hi there!

Thank you for your kind review! We're happy to hear that you're having a positive time with our product and services.

- At the moment our print areas are set to produce the best results for the particular garment. However, please know that we are always working on improvements and more features might be possible in the future.

We truly appreciate your feedback on this and if you have anything else to share with us, feel free to send us an email at feedback@printful.com!

- Elina

November 23, 2015

Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!

Cabooties
United States
Almost 4 years using the app
October 21, 2022

I like the app except for the fact that it doesn't let you see all your features so you can't go into the app and design a new item from your templates.

TheFreedomKat Designs
United States
Over 2 years using the app
April 29, 2019

The app was easy to setup and use. I wish the resources was linked better inside the app of the Shopify.

Traders Creed
United States
Over 2 years using the app
Printful replied April 30, 2019

Thank you for your review, we truly appreciate it!
In your review, you mention that you wish the resources were linked better in Shopify and we wanted to ask you if you could give us some additional details on your concerns?

You can reach out to us at feedback@printful.com, we'd love to hear from you! :)

- Vita

August 5, 2018

These guys ROCK! Moved from a different POD (CustomCat) because comparing side by side DTG prints, Printful was more vibrant and it didn't have a TON of pre-treat, the other guys was so coated that the shirts looked discolored.

The partial and 3D Puff caps... ROCK! These are the guys you want to do snapbacks with, trust me. Tight stitches, tight 3d puff. NFL/MLB/NBA quality stuff. I had those other guys and it was definitely garbage.

Having some issues with simple graphics in 3D puff and customer service communication, but overall if you give a sh!t about your brand, the little bit extra you pay is extremely worth it.

Would give 5 star but the inside labels are a major pain in the butt, hopefully they figure out something simpler. It's so painful that I don't even offer more colors because of it.

Chinobling
United States
Over 2 years using the app
Edited March 23, 2021

I have been using printful for a while now and i love how easy it is to use, i quit using printify, even though it was cheaper, they did not carry as many variants as printful and Printful’s quality of the items is superb. I understand due to the pandemic, shipping has not been that great, however my client received his mugs on time. So, so far i have no complaints.

Chevere Creations™
United States
Over 2 years using the app
Printful replied March 23, 2021

Hey there,

Thank you for your review! We are happy to hear that you are enjoying the quality of our products and are looking forward to a long-lasting collaboration.

-Liva