Reviews (2,208)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its high-quality products like t-shirts and mugs, noting the vibrant prints and durability. They appreciate the user-friendly design tools, especially the mockup generator, and the efficient fulfillment process, often shipping within 2 days. The responsive customer support and continuous platform updates are also valued, along with the wide range of customizable and sustainable product options and global fulfillment centers enhancing shipping times.

May 14, 2024

Vraiment top

WanderVan
Switzerland
10 months using the app
Printful replied May 17, 2024

Nous sommes heureux de savoir que vous aimez travailler avec nous ! 💫

April 11, 2024

Super !

lovagang.com
Martinique
2 days using the app
Printful replied April 12, 2024

We're thrilled to hear that you're happy with our services! 🚀 Thanks a bunch for the positive review!

August 2, 2023

Syncing my Printful and Printify products to Shopify was super quick and easy. Thank you! I know I'm in good hands with Shopify.

My Store
Canada
2 days using the app
August 24, 2024

TOP

Evaa-Shop
Switzerland
11 days using the app
Printful replied August 28, 2024

We appreciate the review!💫

May 31, 2024

Dear Printful Team,

I hope this message finds you well. As a regular customer and a great admirer of your exceptional range of products and services, I wanted to share a suggestion that I believe could further enhance your offerings and appeal to an even broader customer base.

Foil Printing for T-Shirts: An Exciting New Option

In my experience with custom apparel, I have noticed a growing demand for unique and eye-catching designs. One technique that has caught my attention is foil printing. This method adds a reflective, metallic finish to designs, creating a striking and luxurious appearance that stands out.

Benefits of Foil Printing:

Enhanced Aesthetics: Foil printing adds a shiny, metallic finish that can make any design pop. This can be particularly appealing for special occasions, promotional merchandise, and fashion-forward customers.

Versatility: The technique is versatile and can be used to highlight specific parts of a design or cover larger areas, providing designers with more creative freedom.

High Perceived Value: Products with foil printing often have a higher perceived value, which can justify a premium price point and potentially increase your profit margins.

Market Demand: There is a notable trend towards more personalized and unique clothing items. Adding foil printing to your repertoire could attract customers looking for something beyond standard printing options.

Implementation Considerations:

Design Flexibility: Offering a variety of foil colors, such as gold, silver, and holographic, could cater to diverse customer preferences.
Quality Control: Ensuring the durability of foil prints through rigorous quality testing would be crucial to maintain Printful’s high standards.
Marketing: Launching this new feature with a targeted marketing campaign could generate significant interest and drive initial sales.
I am confident that incorporating foil printing into your product lineup could open up exciting new possibilities for both Printful and its customers. It aligns perfectly with the current trends in custom apparel and would undoubtedly enhance the overall appeal of your already fantastic services.

Thank you for considering this suggestion. I look forward to seeing the continued innovation and growth of Printful.

Best regards,

epicjunky
United States
9 months using the app
Printful replied June 3, 2024

Thank you for sharing your suggestion! 💫 Your input is certainly valuable to us as we continuously strive to enhance our services. If there’s anything you think we could improve, or you might have any questions, you can always feel free to reach out to us via email at feedback@printful.com.

June 10, 2024

Love it

Prestigious Galore
United States
9 months using the app
Printful replied June 12, 2024

Thank you for your review! We're happy to hear that you're enjoying the app😊

January 14, 2022

Excited to see what they could do we hastily we placed several sample orders, for multiple garments with Printful (in hindsight this was a mistake).. EVERY garment had 1x or more of the issues details below: • Badly folded and creased after being squeezed into mailing bags that are WAY too small (so they look used/worn)
• Grubby / Dirty factory floor marks
• Misplaced prints (so printed at an "angle" even though all of the artwork was 100% straight)
• Poorly embroidered logos that are bunched. (not enough backing used)
• Pretreatment stains (yellow) on ALL DTG garments.
• Poor delivery times that missed the agreed SLA times. • It was initially claimed that you now have a "UK" based production centre (which is part of the reason we contracted you, but it appears all of these garments were sent from Europe?) To be frank the overall quality and experience is shockingly bad, and if these had been sent directly to our customers (luckily these were all "Test" orders shipped directly to us!) I am certain that they would have ALL been returned leaving our reputation for high quality products and service irrevocably damaged. We raised all of these issues with Printful, and approximately 20x emails later with multiple different reps (you never know who your going to get! another part of the problem: it's basically just a call centre full of people that couldn't care less!!) the general "gist" of their responses we're that it's: "Within Parameters" These people are literally trained to dismiss your issues, and point to some BS "Parameters" that make no sense, and they basically repeat themselves with their fingers in their ears... Not once did they EVER accept responsibility... It truly was a shockingly bad experience. Shockingly bad products, shocking customer services, and shocking inability to accept the fact that screwed up, filthy dirty garments, covered in stains, with wonky prints, and badly embroidered logos are not within anyones "Parameters". Please don't risk it, its not worth it, even if by chance you get a good order once, you'll rue the day when you have a problem... they won't be interested.

truevisionbrand
United Kingdom
About 1 month using the app
Printful replied January 14, 2022

Hello!

Thank you for sharing your honest feedback. We're sorry to hear that your experience with Printful has not been the most positive, but we hope we can improve it moving forward!

Once an order has been placed, it would be routed to a fulfillment facility based on factors like product and print type availability, final destination, and others. Our team looked into your orders and they were routed to our Latvia fulfillment facility, as the items currently are not available for fulfillment with the UK one. You can always check product availability directly from our product catalog > availability tab.

As all the items are placed on the printing and embroidery pallets by hand, there can be slight discrepancies regarding the placement of the final design.
The staining you mentioned would be from the fixation agent that's used industry-wide and helps the inks bond with the garment. It wouldn't be permanent and would come off after the first quick wash.

If there's ever an issue with any of the received products that has been an error on our side, or if the product has been damaged in transit, we would always take full responsibility.
We see that you've been in contact with our senior team member already and full refunds have been issued for your products as of now.

Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.

-Santa

March 6, 2019

Great app all around. I was using another POD manufacturer before I switched to Printful. Once I made the switch, everything was so Flowatious.

Flowatious
United States
2 days using the app
Printful replied March 7, 2019

Thank you for your review! :)
We're glad to have you with us and look forward to our collaboration.
If you have any suggestions, questions or concerns, feel free to reach out to our support team via our live chat or by sending an email to support@printful.com, we'd love to hear from you!

Edited June 8, 2021

This is an update to to repsonse I just got and to the e ail as well. I stated in both my review and email the EXACT issue I was having with Printful and what it was doing. And both this response and the email response said, and I qouted ! " We don't see you store on our shop, please make sure it is synced to printful". Ok, I said it once and I'll say it again! You guys are f******** idiots! If I write to you saying that my store WILL NOT sync to printful. And I'll say this again so maybe youll undertsand. " MY STORE WIL NOT! SYNC TO PRINTFUL !!!!!!! Then why WOULD you be able to see it ????!!!! The answer is you wouldn't !! So instead of the response I got, maybe you should include advice of help to FIX the issue instead of the smart ass reply I got. But then again you guys arent to bright. So again! I won't be using printful again. this app is crap. do not recommend and doesn't matter if they respond to this or not, I will never use it again. Complete waste of my time! Fix your site and get it straight before putting online for people to use!

amsteelle
United States
About 1 month using the app
Printful replied June 8, 2021

Hey there,

Thank you for your review! I'm very sorry to learn that your time with us has not been the most positive, but we are constantly working on improvements!

Please reach out to us directly via feedback@printful.com with more detailed information on the issue and we will do our best to get it resolved as diligently as possible. Hope to hear from you soon!

- Elina

November 26, 2023

Bisher keine Probleme.

Falcon limited
Germany
2 days using the app