Reviews (7,185)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.

April 23, 2016

I like this a lot, but if I could change one things it would be the product options. I can't add hats or leggings to my store. If I could do that I would rate it 5 stars for sure.

Drop Anchor Apparel
United States
3 months using the app
May 24, 2021

I enjoyed using the app. Had a brief hiccup with the steps needed for fulfillment. The real issue is regarding tax. For some weird reason, I have to pay tax as a reseller to states other than the one I reside in. I purchase from manufacturers all over the US, but as a reseller, you should never have to pay tax. I contacted customer service and all they did was refer me to a link on their site.

4WD CREW | Off-road & Overland Store
United States
3 months using the app
Printful replied May 24, 2021

Hey there! Thank you for your feedback. Printful has nexus in 38 states, which means that we are legally required to pay sales tax for everything that we sell to you that goes to one of these states. If you are a reseller, you can submit a resale certificate to us, including alternative documents to cover other states, and we won't charge you sales tax for those states. More information on how to submit a resale certificate and alternative documents here.
https://help.printful.com/hc/en-us/articles/360014009900-How-do-I-submit-a-resale-certificate-or-tax-exemption-certificate-
https://help.printful.com/hc/en-us/articles/360014069579-What-are-alternative-documents-

August 12, 2023

bien mais très limité niveau qualité

serenehumain
France
3 months using the app
February 14, 2023

The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.

The Good Shaman
United States
3 months using the app
November 11, 2023

Has lot's of problems. Mockup Images sometimes are blurry even with good DPI. Logo In mockup look's in different size compered to template, sometimes even in slightly different location. Sometimes pages load infinity time when waiting for upload and u must restart page and start from beggining. Some products even dont have a mockup view and u can't tell how final product look's till you push it to the store. Its hard to work with printful templates. There is no mirror copy, and most of the products dont have grid view, and if is than it is far from good. Its impossible to make identical shoes without mirror view. There is lot's to update and fix so user can make their own design without stress.

Dark Philosophy
Latvia
3 months using the app
Printful replied November 13, 2023

Hi there!
Thank you for taking the time to share your experience.
Mockup images are meant to help your customers visualize the product, however, they are computer-generated images and are not 100% accurate. We also take into consideration that higher-quality mockups are much heavier and load longer which might affect your store. This is also the reason why some products like all-over print and sublimation products don't have mockup previews. However, if you create a template first, you can download all mockups to take a closer look before submitting the product to store.
Grid view is available for products with specific print area while sublimation and all-over print products don't have such restrictions. While we don't have a specific mirror feature, in the transform option you can choose to flip the image horizontally and you can also use the reflect option in the pattern tool.
However, please know that we are constantly working on improvements and we aim to make store management and product adding as easy as possible. We sincerely appreciate your patience!

December 23, 2022

Great but there is high prices on printful also you have to check if the product could be shipped to the destination you want

Zhyko Store
United States
3 months using the app
November 23, 2022

Some of the meta data imported to Shopify is inaccurate, e.g. iPhone cases import the model variants as "sizes" when they should be named "Model".

YGGY
United Kingdom
3 months using the app
Printful replied November 24, 2022

Hi!

Thank you for sharing your concern. Indeed, phone models are added as sizes automatically since we push either sizes or color options for our products. You can also manually create the listing in your Shopify first, creating the "model" variant and then manually sync these variants on Printful. It's a bit of a workaround but that way you can ensure that instead of sizes, your customers can choose models.

However, please know that we are constantly working on improvements and we aim to make store management and product adding as easy as possible, so that might change in the future. We sincerely appreciate your patience!

- Renate

May 21, 2020

in my german store is not all in german :-( buttons with english text this is not so good for the customer

familienposter.com
Germany
3 months using the app
Printful replied May 22, 2020

Hi, thank you for your review!

At the moment, in some cases, such as for the personalization feature, the button is not available in multiple languages. Currently, it is supported only in English and Spanish, so one of these options would have to be selected, but we hope to add more language options in the future. Thank you for letting us know that you would like to see German translations, we'll pass it along to our team!

If there's anything we can help with, be sure to let us know at feedback@printful.com anytime.

- Zana

May 29, 2016

Slow shipping, no returns, and they messed up a sample order already

Ektees
United States
2 months using the app
June 27, 2016

Easy to make cool products but high costs make it impossible to make sales

Finding Vino
Canada
About 2 months using the app