Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

November 2, 2022

I use this app to create brand products for my online shop. I enjoy the ease of upload to shopify and setting up pricing. I wish that they had a more intuitive way to integrate into shopify like SKUs and Mockups of products. I have thoroughly enjoyed all the FREE trainings and education on their platform as a registered user.

venusianmirror
United States
About 1 year using the app
Edited June 14, 2019

This app is so simple to add products to my shopify store. I would like to see more clip art added that deals with gambling/poker

CLUB GRINDER
United States
About 1 year using the app
Printful replied April 9, 2019

Thank you for your review!
We're glad to hear that your experience with our services has been positive and we look forward to our continued collaboration.

We appreciate your suggestion and I can suggest you to also add it to our feauture request page for a community vote here: https://www.printful.com/feature-request

Feel free to reach out to us at feedback@printful.com with any other suggestions, questions or concerns you may have! :)

- Vita

February 16, 2017

Very good app. Some buttons are a little hard to find, and it could be a little more intuitive, but overall Printful gets the job done well.

Bridgetown Goods
United States
About 1 year using the app
July 19, 2022

Amazing products, great quality and fast shipping! The only thing I would like added is women's underwear/bra sets. And that is the only reason I am giving this 4 stars.

hotwifeapparel
United States
About 1 year using the app
March 28, 2019

Really easy to use, good service and good quality products. Maybe the price of the products could be decrease a little 10/15 %

Cultura Nómada
Spain
About 1 year using the app
Printful replied March 29, 2019

Thank you for your review, we truly appreciate your feedback!

While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering our product prices, while still retaining their quality, which is why we truly appreciate your feedback on this!

-Vita

March 3, 2021

Printful has been great. I would like to see more Black Models to display or wearing your clothes though.

Pastor Stephanie Maxwell-Robles Online Shopping Mall
United States
About 1 year using the app
Printful replied March 3, 2021

Hi there,

Thank you for your review! It is important to us that our users are enjoying their time with Printful and we're constantly looking for ways how we can improve to make the Printful experience even better.

We're happy to hear you've been having a positive time with using our services and we look forward to continuing our collaboration. :)

If there's anything we can help with, be sure to let us know at feedback@printful.com anytime!

- Elina

February 14, 2016

This is great. Would like to be able to add more products easily to shopify.

Lola Says
United States
About 1 year using the app
Edited July 6, 2016

UPDATE 2: Still have my gripe below but quality has been good every time and turn-around is quick. Quality and turn-around time have been better than their competitors and their app is by far the most well designed.

UPDATE: I've received several samples from Printful. Quality has been great and the fulfillment process is seamless. But here is my gripe and the thing that gives me pause on moving forward with the Printful app. They've just done a product revision and the way they've handled it shows a lack of concern for the time and money invested by their users.

In this revision, they majorly changed the sizing and fit of one of their products invalidating all files that were made according to the guidelines they set previously. Apparently the old Printful templates that I used to design my products will no longer be acceptable for their print, cut, sew process. It would take at least a weeks worth of work to revise all of my designs to fit the new templates. This unfortunately is not an option for me so I will not be able to continue to offer these products that I've invested several months in designing and promoting.

While I do appreciate Printful's attempt to improve their product this latest update doesn't seem to take into consideration the time invested by their users. Printful could have built upon the old template to incorporate the new sizes. Instead they scrapped the old template, making it along with all the work that went into following it's guidelines totally obsolete. Needless to say, Printful's latest update doesn't do a lot for my confidence in moving forward with them. It seems to show their lack of concern for the time invested by their users.

It also shows their lack of concern for the money invested by their users. The samples I've purchased from Printful (before they announced they were totally revising the product) are now useless. I bought these samples so that I could best advise my customers on the shape, fit and sizing of Printful's product. Now that Printful has changed all of these aspects plus invalidated my design file, what's the point in having these samples? Will Printful reimburse me for these since they are no longer samples from which I can advise my customers?

ORIGINAL REVIEW: I like the app interface a lot. Hope it will keep improving with more mock-up generators etc. But it's a wonderful option for print on demand. Have not received any sample product yet but I assume it's of the same quality as Society6.

Void Fill Industries
United States
About 1 year using the app
April 18, 2022

I'm happy with the connection to Shopify, the integration is simple to use. Products from Printful are not cheap for Portuguese market, but they have quality, printing is very good, and this is the most important for me. I totally recommend Printful to work with.

UNIKK
Portugal
About 1 year using the app
April 18, 2017

This is a great service. Your mock ups look great, need more selection in the caps section

Living For A Feeling
United States
About 1 year using the app