Reviews (7,366)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.
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very feasible to use. Different products and enough to store your brand. I like that they have different branded shirts for your preference.
Great app! .........................................................................................
Good customer service. Had an issue with one of my products but they handled it in a timely and professional manner.
Thanks for sharing your review- we truly appreciate it!
To easily add the products to your store, we would recommend using our product push generator. Go to your Printful Dashboard> Stores, click "Add product". You can find a step by step instructions in this link here https://help.printful.com/hc/en-us/articles/360014007480-How-do-I-configure-and-sync-my-Shopify-products- .
If you need any further help with adding your products or anything else, please reach out to our support team at support@printful.com We'll be glad to assist you!
-Lauma
The app is easy to use I had a question and the response was very quick. Excellent customer service.
Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita
I've really enjoyed my experience. They give detailed responses to questions and offer a great platform. I'm looking forward to working with them more.
thesurvivor.org
I have some designs, but every time I try to re-used an old design with a new color, I need to re-create the design completely from scratch and they never are exactly the same.
The customer chat support are of not help either. The chat person "Liva B." excuse was "This is how our system works.."
Hi, thank you for your review, we really appreciate it!
I'm sorry to hear that you have encountered some difficulties with our platform. Currently, when adding a new variant to an existing product, the design would also have to be re-uploaded. This is in case a user would like to use a different design for different product variants, however, of course, the same design, as on the other variants, can be used as well.
I can understand how this process may not be completely comfortable when adding new variants to existing items. I have forwarded your feedback to our team for further consideration on improvements for this feature.
We highly appreciate your feedback and if there's anything else you'd like to share about your time with us, be sure to contact us at feedback@printful.com.
- Zana
We at Eastcoastgolfsales.com have been using Printful for a couple of years now. The automation, the quality of garment and print is exceptional, and in a market as crowded as the print to order market, I believe Printful are one of the best. . I highly recommend you download this app and you won't regret it.
E&CS
East Coast Golf Sales
Www.eastcoastgolfsales.com
Absolutely love being able to add products and make my work flow so seamless... it really is a treat to have an idea, and have it loaded to the store just after creating. I would love more options for products, and better design features like font editors etc but for what it is, I think its amazing.
I first started printful in 2019, because they made dropshipping easy, they are trustworthy and they have one of the best apps easily. However, I am taking branding more seriously and i realize printful becomes less and less useful for anybody who wants to brand their clothes.
1. I find shirts that only offer outside labels. That means, you have your logo on the outside and another brands logo on the inside. That's like having nike on the outside and adidas on the inside. That's brand confusion.
2. And those same apparel models are offered by other dropshippers with the option to remove or peel away the inside tags and add your own tag. Why in the world would i pay for an outside below the collar print, when you still have the inside tag from another brand? Would you trust a person if they told you their real name was Paul, but then you see their ID and it says Jeff?
I am literally trying to use printful even though they are more expensive. But they don't take branding seriously imo. I moved printful up to 3 stars because they have excellent delivery track record and makes dropshipping easy, especially for beginners. But we would love to have the inside tag sorted out somehow.
Hi!
Thank you for sharing your concerns.
Indeed, some products don't have the option to add an inside label, only an outside one for your logo. We are offering various different products in our catalog and while most of our customers are store owners, we still want to offer more product options for everyone and the tear-away label depends on the manufacturer and our agreement with the supplier. We continue adding more products with branding option. We sincerely appreciate your patience!
Prices in the industry have overall increased due to inflation, but we still offer various features for free (mockups, support, design generator, designs and cliparts).
We're thankful for the feedback you have provided!