Reviews (7,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.
Refine
-
By rating
SHIPPING IS ENTIRELY TOO HIGH. THEY CHARGED $15 PLUS THE HIGH COST OF THE PRODUCT. I WILL NEVER MAKE A PROFIT WITH THEM. THEY HAVE LOST A CUSTOMER! THEIR RATE IS TAKING AWAY FROM MY REVENUE MADE IN THE ORDER THAT THE CUSTOMER PAID FOR MY PERSONAL PRODUCTS.
We appreciate the feedback you shared! If there’s anything you think we could improve or have any questions regarding pricing, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Printful is mostly a great and easy way to upload art and put it on shirts. I have had some issues with print quality, and I am still waiting for them to get back to me. Other than that, like I said, it's mostly a great thing to use.
Thank you for your review, we truly appreciate it!
We checked in with our correspondence and it looks like we sent you a reply on September 18.
If you're unable to locate it in your Inbox, we also suggest checking your Spam or Promotions folders, to make sure it hasn't ended up there!
We also sent over another followup to you earlier today! :)
- Vita
Best Service ever even if their prices are a higher than the competition
I use this app to create apparel designs. I like that now th mock-up has people. I hope to eventually collaborate for custom product production by printiful.
Easy intuitive design process. Great customer service
So far I’m very pleased. Has taken me about six weeks to get to the point where I’m ready to go live with about 20 different products. YouTube plus included video tutorials have been very helpful.
Great tool to create new products. Love the customer service as well! Keep up with the great work
A very smooth integration. I love Printify and how easy it is to create products with your designs. Their mockups are like no others, such high quality and detailed, not to mention realistic! Highly recommended.
straight forward app. very helpful staff when i send questions or request they answer back.
Great & easy platform to create items, but pricing for that doesn't leave any gap for profits. You can't charge more, because it doesn't look good enough for that price. They always write under comments that there are no hidden fees and etc. OK but how about your profit calculation :) I buy items from Printful for 15$ and sell for 20$ so they calculate it like a 5$ profit :D A huge and complex company plays cheap tricks on calculating profit as kids in first grade. To get 5$ profit You have to sell it for 35-40 $ and after paying VAT, taxes, transaction fees and etc. You will get that 5$ profit :) If I order 10 water bottles I will pay 169.5 Eur (16.95 per bottle) and extra 44.77 Eur for shipping :) All bottles will fit in 1 small/medium box :) 6.49 first item and 4.25 Eur for every aditional item in the same box :) This is Absurdistan with this kind of calculation :)
Hello!
Thank you for your detailed feedback and honest review.
We absolutely understand that product pricing is essential for you as a store owner and for your business.
While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services. Shipping prices are based on the rates that carriers charge us. We've moved away from cheaper shipping options as they proved to be unreliable and often didn't provide the complete tracking details.
Choosing the retail pricing for your products indeed can be a bit overwhelming at the start! Our team has prepared a detailed video here (https://www.youtube.com/watch?v=_kwXAFdvKNk) to help you get started with the product pricing to ensure that you don't miss out on any profit. It's a bit of a lengthy video, but definitely worth the watch.
Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.