Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

June 23, 2023

Working with Printful has been a learning experience for launching my online store. Customer service is top notch....with the chat, I can always get someone to help me and clarify things that sometimes I don't understand. I have had some issues with some products with shipping issues, damaged items and or discoloration on the garment itself for my design. I tweaked a few things on my website and reached out to customer service who were more than helpful. It still is a learning curve but I am learning new ways to make my store better with the tools provided on incentives to get more perks for using the Printful platform as an entrepreneur. All in all, I am very happy with my choice with using this POD company for my store.

inspiherempire
United States
Over 1 year using the app
October 3, 2022

The Printful x Shopify app is great. Always very reliable and easily mangiable. Recommend for every store!

Sprinkler Life
Canada
Over 1 year using the app
August 8, 2016

Easy to use and support is great. You can have products up on your store in no time.

Azzura Soul
Australia
Over 1 year using the app
March 6, 2024

I have tried more than wone developer and so far this is the one that I have come to trust when it came to my merchandises

Amber Jasmin Creations
United States
Over 1 year using the app
April 3, 2023

This is the best Print On Demand ever! The products are of good quality and the support is excellent and fast.

YVDdesign
Belgium
Over 1 year using the app
May 28, 2016

So good. Lets you focus on marketing/selling and crating new products instead of shipping and printing.

Intrinsic Hq
United States
Over 1 year using the app
February 28, 2022

I use this app to design products for my store. I find it challenging to get my design on your products.

Sanspec Collection
United States
Over 1 year using the app
Printful replied February 28, 2022

Hi!

Thank you for sharing your experience. We're sorry to hear that you are experiencing some trouble with our products. Please know that we offer various blog posts on this subject (https://www.printful.com/blog/), and we also have an FAQ dedicated to product creation (https://help.printful.com/hc/en-us/sections/360004088560-Design-tips). If you need additional help with matching your designs to our file guidelines, you can submit a request to our graphic design services (https://www.printful.com/design-services).
If you need more information on the products you have chosen to achieve the best possible outcome, please contact us at support@printful.com

-Renate

April 14, 2018

BEWARE! After doing business with this company for nearly 2 years, since they began they suddenly started fulfillment in the EU, Latvia and now I have to pay the VAT expenses when my customers purchase from that territory out of the US. Not cool!

If you're a US company and you spend all your marketing and customer acquisition costs and then send them to purchase Printful's products, they make 100% of their money, but as the store we then have to either make very little or in some cases, we actually paid money and I'm not in the business to lose money, so I'm pulling all my skus from them and going to their competitor who does have this opt-out function. It's too bad!

Coltstudiostore Com
United States
Over 1 year using the app
November 14, 2019

Printful offers a robust integration with rock-solid support, and a product list that cater to a broad spectrum of customers. Their white labeling process is amazing, and they are a huge part of our growing success.

Lake Life Trading
United States
Over 1 year using the app
Printful replied November 16, 2019

Thank you for your positive review! We're very glad to hear you are enjoying our platform and the integration, and we're happy to be part of your success :)

- Zana

Edited April 10, 2024

I enjoy printful. But I didn't get my last order.

Latrella Ardis Studio
United States
Over 1 year using the app