Reviews (7,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.
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This may be a great app and service but it is not easy to get started and to get Smartify and Printful working together. The video says it is easy, but it has not worked for me and i have been trying it for hours.
good
We appreciate the feedback!
Loved how easy it was to design a shirt. However, shipping/processing took forever and one of my samples was messed up. It had faded letters from someone else's design near the bottom of the shirt, like my shirt had been laid on top of someone else's shirt that wasn't dry or something :-/ Very frustrating. I tried printful on a trial account (laura's t's) before using it on my real online store. I'd hate for a customer to received messed up shirts when my sample was messed up to start with.
Like many of the print on demand apps available the shipping options for EU / UK customers are prohibitively expensive to the point that it becomes unviable. Printful looked good because they have an EU print factory however you only realise afterwards that the product range and colours stocked are very limited - almost all products are U.S fulfilled. To give you an idea on shipping - I wanted to order a sample with 3 items (1 cap, 2 tshirts.)... Shipping = $26! Now try passing that kind of additional cost on to your UK customers!
The other thing I did not like is that when adding the Printful app - it automatically imports *all* of your other products and syncs them - I'm assuming because they want you to republish the products using their app - seems very heavy handed. Every item in your shop currently will get imported and details of every order you process in the future (even for products not fulfilled by Printful) will be sent to Printful.
Despite the above I give 3 stars because for sure the app and onboarding experience is polished.
really don't understand the app. I mean I thought I did until my orders came in. the store keeps saying sync and i do that everytime, i became kinda annoyed
Very basic. A lot of arbitrary restrictions when it comes to variants.
Working with prints and can only create size variants. 2 prints of the same size cannot variate for a single product, which is very restrictive. Got a print that comes in slight color variations? Out of luck.
Cannot variate products based on medium. Same print as wrapped canvas or poster, cannot be variants. Can only variate by color.
Hi, thank you for your review!
When adding products from Printful to Shopify, it won't be possible to add multiple designs which would create multiple variants based on the selected size/color combinations and the designs you've uploaded. Instead, only one design per product can be used.
You can consider a more manual approach in adding more variants to your products if you want to offer different designs. This means that you would have to add additional variants to the listing in your Shopify admin -> go to Printful -> Stores -> Sync -> Refresh data, click on Not synced -> Edit and the new variants you have added to your listing should show as having a "Choose product" option, click on that and you'll be able to choose any item from our catalog and add any of your designs. Each new variant will have to be synced (created) manually like so. It is generally suggested to create separate products for each design/item you want to offer in your store to avoid incorrectly synced variants, but this approach definitely works.
Thank you for your feedback on this matter! Hopefully, we're able to improve this process as we move along and make further improvements to our platform.
If there's anything we can help with or if you have any other suggestions, surely reach out to us at feedback@printful.com. We like hearing from you!
- Zana
Printiful is great but the people they hire to do the work are terrible. All hoodies look cheap, have threads popping out and some of the samples and clothing clients are getting are actually damaged and stained. Not goo for business since you do charge a lot and clients are paying a lot
Hi!
Thank you for sharing your concern. Please know that we take quality issues seriously and for each case we recommend submitting a problem report. Such feedback helps us improve our services.
We always urge checking in with our support team because we take responsibility for fulfillment, manufacturing and various shipping errors. Please don't hesitate to reach out to support@printful.com if the products you receive are not up to your expectations.
- Renate
they sync the products of your shopify store that nothing have to do with printful
The way they manage the payments is so mess up
They dont have international tracking
The app should be more friendly and they have to make their process less complicated
The new mockup generator is great, one of the best I have seen. This review gets three stars for two reasons. There are very few products that can be added with the generator and the model selection is non existent. Instead of using the mockup generator I have resulted to getting better images from the clothing manufactures web site and creating my own mockup images.
Printful hire someone solely for the purpose of adding products to the mockup generator.
Also expand your product offering, there are so many other colors and apparel designs out there, it is disappointing to find a color on the manufactures site and not in your inventory.
Generally satisfied. Don't agree with their review policies in their own website. I tried to leave a bad review for their phone case and they didn't publish it because it didn't make sense considering the "positive review" trend.
Hi, thank you for your review! We really appreciate hearing from you!
Thank you for your feedback on the product review process! We do not filter product reviews based on whether the content is positive or negative, we understand that each person can have a different experience with the received item and that is completely normal.
In case there are quality concerns mentioned in the product review, we would contact you to better understand the issues about the product and assist with resolving the situation. It is important to us that you receive products which are in great shape and quality, and have no defects, as this would not be the expected nor acceptable condition of the product.
In case you have any further questions or concerns, be sure to let us know at feedback@printful.com anytime!
- Zana