Reviews (7,343)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans ...

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy ...

August 10, 2024

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app.

When I encounter issues with ...

Glowup For All
United States
5 days using the app
Printful replied August 13, 2024

We appreciate the time you took to submit the detailed review! We're sorry to hear that your experience with locating the necessary information for building your store and ...

March 21, 2024

I very much dislike the new shopify integration. It's too simplified and feels like I can't find anything. I also can't see any tracking data unless I open a new tab and navigate to the full site. Feels like and unnecessary change.

LOCALSIXONEFIVE
United States
Over 6 years using the app
Printful replied March 24, 2024

Thank you for sharing your experience with us! We appreciate the feedback and we'd certainly be happy to take a further look into the situation and hear more about it. Please ...

July 10, 2024

Printful's integration with shopify is the worst! I'm not a knobb and I'm well versed in front end development, but linking printful with shopify is impossible, it keeps saying "connect store" that link leads to a vicious annoying cycle where you keep hoping between printful and shopify whil nothing is happening!

Rutty Cosmetics
United Arab Emirates
Over 1 year using the app
Printful replied July 14, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the connection issues you mentioned. Please send us an email at ...

August 30, 2024

Uninstalled the app and now the currency in my store is Japanese Yen! This is a disaster.

Sunny Box
United States
About 5 years using the app
Printful replied September 1, 2024

Thank you for sharing your feedback! We're sorry to hear that you're having trouble with the store currency. Please send us an email at feedback@printful.com and we'll be ...

April 24, 2024

Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.

PATRICIA L MOORE
United States
About 1 year using the app
Printful replied April 28, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an ...

June 3, 2024

I have enjoyed creating products. However, it does not do me any good because I have not been ankle to reconnect my Printify store with Shopify. Therefore I'm paying for two inoperable stores. I need a phone call to get my businesses up and running. I can be reached at 202-210-1563 / 202-465-2293 or by email: Lillie.lyons@Kobindi4Ever.com. I look forward to hearing from you. Thanks.

Kobindi 4Ever
United States
4 months using the app
Printful replied June 6, 2024

Thank you for your feedback! Our team has reached out to you via e-mail you submitted. We'll be happy to investigate the situation further!

April 2, 2024

Not ideal. I prefer the old way when I could post my products directly through the Printful website dashboard, not within shopify. Also, since this app was updated, now the EDT no longer is showing under ANY of our products. I've contacted Printful support about this but so far nobody want s to help me fix this.

Steve Tanner Stock
United States
5 months using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@ ...

June 4, 2024

Monthly cost is too expensive and the turnaround rate is super slow.

Bright Side Lifestyle
United States
About 5 years using the app
Printful replied June 6, 2024

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input ...

August 16, 2024

I don’t understand it yet I’ll give a better review when I better understand it

Sports Gear
United States
About 1 month using the app
Printful replied August 22, 2024

Thank you for sharing your thoughts! 😊 We understand that it can take some time to get the hang of things. Feel free to reach out to us via email feedback@printful. com if ...