Reviews (7,324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the quality of products like t-shirts and mugs, noting vibrant prints and durable materials. They appreciate the user-friendly design tools and efficient fulfillment process, with orders typically shipped within 2-5 days. Responsive customer support is also commended for effective problem resolution. Additionally, the integration with e-commerce systems and availability of sustainable products align with eco-conscious values, supporting business growth and inventory management.
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Uninstalled the app and now the currency in my store is Japanese Yen! This is a disaster.
Thank you for sharing your feedback! We're sorry to hear that you're having trouble with the store currency. Please send us an email at feedback@printful.com and we'll be more than happy to review the situation.
They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.
Printful's integration with shopify is the worst! I'm not a knobb and I'm well versed in front end development, but linking printful with shopify is impossible, it keeps saying "connect store" that link leads to a vicious annoying cycle where you keep hoping between printful and shopify whil nothing is happening!
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the connection issues you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.
I very much dislike the new shopify integration. It's too simplified and feels like I can't find anything. I also can't see any tracking data unless I open a new tab and navigate to the full site. Feels like and unnecessary change.
Thank you for sharing your experience with us! We appreciate the feedback and we'd certainly be happy to take a further look into the situation and hear more about it. Please send us an email at feedback@printful.com and we'll take a closer look.
I don’t understand it yet I’ll give a better review when I better understand it
Thank you for sharing your thoughts! 😊 We understand that it can take some time to get the hang of things. Feel free to reach out to us via email feedback@printful. com if you have any questions — we’re here to help!
each time i am trying to put designs items on shopify, says error, cannot find store. but under connect printful says, app installed on shopify and connected.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned error. Please send us an email at feedback@printful.com and we'll investigate right away.
I have enjoyed creating products. However, it does not do me any good because I have not been ankle to reconnect my Printify store with Shopify. Therefore I'm paying for two inoperable stores. I need a phone call to get my businesses up and running. I can be reached at 202-210-1563 / 202-465-2293 or by email: Lillie.lyons@Kobindi4Ever.com. I look forward to hearing from you. Thanks.
Thank you for your feedback! Our team has reached out to you via e-mail you submitted. We'll be happy to investigate the situation further!
It's 2024. There is NO REASON that you should even have an app for Shopify if all the migration needs to be done one at a time, product by product, manually. What a terrible customer service experience.
We appreciate the feedback you shared! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at feedback@printful.com and we'll investigate right away.
Not ideal. I prefer the old way when I could post my products directly through the Printful website dashboard, not within shopify. Also, since this app was updated, now the EDT no longer is showing under ANY of our products. I've contacted Printful support about this but so far nobody want s to help me fix this.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll take a look into it right away.