Printful: Print on Demand , 5,913 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.
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It’s not allowing me to add my products to Shopify. I have the accounts connected but when I try to add products it just sends me through a loop of how to connect the platforms… Please help
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll look into it right away.
I guess this company earns too much to give customer service to their sellers... We ordered a tryout package of clothes, and never got any delivery message, any update, email or anything and suddenly they're saying that it's returned to them. WITHOUT US KNOWING! And not only that, WE have to pay for the shipment ourselves again! Just awful and uncanny customer service, and no understanding or care for us. Cannot recommend.
Thank you for leaving a review! We're sorry to hear about the situation you encountered and we truly appreciate the feedback! We would certainly be happy to check further on the mentioned order. Please send us an email at feedback@printful.com and we'll investigate right away.
shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.
Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account.
To better assist you and address this issue effectively, could you please reach out to us via email at feedback@printful.com? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!
Not very good it will not do anything
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away and do our best to help.
You've removed the ability to export details of fulfilled orders
Hi there, thank you for your review! The ability to export order details is possible from the Printful dashboard-> Orders tab. There, you can download a report in CSV or XLSX file. If you're having trouble with this, for sure reach out to our team via email feedback@printful.com. We'll be happy to assist you with this!
Horrible so far. Cannot get printful templates to import to shopify
Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at feedback@printful.com with more information and screenshots of the problem. This will help us better understand the situation and provide you with the appropriate assistance!
having trouble connecting to shopify correctly
Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!
I've been trying to add products to Shopify for hours but it keeps redirecting me to the first page to go over the process over and over again
I think you guys need to fix your site
Hi there, thank you for your review! We're sorry to hear that you're having trouble adding products to your store.
To better assist you and address this issue effectively, please reach out to us via email at feedback@printful.com. Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. We'll be happy to look into this and help you resolve this!
Not happy with the shipping & delivery process. Tracking says my order is in the post office but when I went to the post office they could not locate it. Printful customer support is a bit aggressive for me at least. Some agents are nice, but some are a bit not so friendly. So I can't give a better rating for now.
Hi! Thank you for sharing your experience. We're sorry to hear that it hasn't been the best one.
On our end, we see the same tracking information as you, we can only recommend some options based on our observations. That said, the support should be more transparent and helpful. We'll gladly look into your situation, so please provide the order number by sending us an email to feedback@printful.com
TERRIBLE GET PROPER CUSTOMER SERVICE
Thank you for leaving a review and we're sorry to hear about your experience! We appreciate the feedback and we'd certainly be happy to check further on the situation. Please send us an email at feedback@printful.com and we'll investigate right away.