Reviews (7,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and advanced printing techniques, enhancing customer satisfaction. They value the seamless Shopify integration and on-demand manufacturing for sustainability and efficiency. The platform is user-friendly, with easy product design and customization, automatic syncing, and detailed tracking. The wide product range and responsive customer support are also significant advantages, making it a valuable asset for e-commerce businesses.
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Printful is one the best platforms for POD business in the world for anyone wanting to launching an ecommerce business.
I wish to see this platform grow more tools for design automation and more products for the home decor, Duvet Covers, Pillows and home furnishings category because I have an ecommerce business dealing with Home Essentials and Home Furnishings.
Also, the MOST IMPORTANT thing is WE NEED MORE FREE MOCKUPS for this category, which is a very essential part of showcasing our products in the market.
Thank you
Thank you for the fantastic review! We truly appreciate your suggestions! 😊
Starting out my apparel brand, choosing to use shopify e-commerce as my foundation suited my lifestyle. Learning about the options available to use as vendors, Printful: Print on Demand was a great resource. Creating my designs, either outside of Printful, or within the app, have been a great way for me to get my ideas out and get the orders fulfilled! I've tried a few others, but they are nothing like Printful with shopify.
We truly appreciate your feedback! Thank you for choosing Printful! 😊
Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.
Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.
Thank you for your review! We appreciate your thoughtful feedback and are thrilled to hear that you're enjoying our app. You're right - there’s always room for improvement, and we're constantly working on it to keep raising the bar. 🚀
I would recommend this app. It's been very convenient in terms of business and the products are good quality. They continue to grow their inventory which will in turn help us grow our business. It's also easy to use with Shopify.
Thank you for taking the time to submit your review! 🧡
I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.
Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.
Integrates so well with Shopify! Within a few minutes I can set up a new product online. Love it!
We're thrilled to hear you're enjoying the effortless set up process. Thank you for sharing your feedback! 💫
Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying me because it polpe like me that truly use your service.
printful, your product suck, like you need more variety, like skateboard
Thank you for your feedback and your suggestions! 🙂
We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours".
So if an issue need back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel.
Not good for business. Meanwhile your kinda stuck.
Thank you for sharing your experience! We always want to ensure that our support team is able to help you with your inquiry smoothly and as efficiently as possible. We would certainly like to investigate this further, so please reach out to us via e-mail at feedback@printful.com. Your feedback is truly important to us as we're always looking for ways to improve!
This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.
We’re glad you’re enjoying our services. Thank you for taking the time to share your experience! 🌟
Printful makes running my e-commerce store very easy. From designing, to mockups, to fulfilment, I definitely recommend.
We appreciate your review! Glad to hear everything has been running smoothly. 🙂