Reviews (2,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its high-quality products like t-shirts and mugs, noting the vibrant prints and durability. They appreciate the user-friendly design tools, especially the mockup generator, and the efficient fulfillment process, often shipping within 2 days. The responsive customer support and continuous platform updates are also valued, along with the wide range of customizable and sustainable product options and global fulfillment centers enhancing shipping times.
Refine
-
By rating
I've been using the Printful app for about a month now and I've been impressed with the ease of use and how well integrated everything is. It's also really easy for me to upload new designs, get them onto products, and on my Shopify site with minimal effort. 5 stars across the board!
We appreciate your review! 🧡 Thank you so much, it means a lot to us! 🙌
I have had nothing but a positive experience so far with Printful, the products are top notch, the prints are clear, clean, flexible, and breathable on the Tee's, I look forward to further build my brand with them!!!
We truly appreciate your support! 💖 Thanks for the lovely review! 😊✨
Printful is great! I can design products on my phone with my saved designs. The platform is very easy to use. Also the designs come out amazing when I make orders.
Thanks for the review! 😊✨ We can't wait to see more of your designs come to life! 🧡
The products are terrific. Anything I've managed to produce to completion has arrived top quality, on time, and looking fabulous.
It's the design interface I can't figure out. I've wasted more time loading and reloading, deleting designs and starting over, sifting through help sections and not finding what I need to know - the online chat seems to be in a completely different time zone than I am.
Today's dilemma has been a simple t-shirt design that will NOT let me add to store because the 'interior print has low contrast.' I have gone all the way back to redesign the actual graphic to bold the logo, in white, but it will not recognize that it's ok. There is no greater contrast that white on black!
Which wouldn't be a problem if there was a bypass option. But there's not.
I find the entire design interface to be cumbersome, slow as heck, and ambiguous. Compared to other online design platforms I've used (Vistaprint comes to mind), Printful's does not compare at all.
I'm looking at options. Which is a shame because I really like the company and the products.
Thank you for your feedback! 🙏 We’re truly sorry to hear about your experience with the product design interface.
We’d love to take a closer look at the issue and help find a solution. Can you please share more information on the issue and contact information for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 🧡✨
Printful has great customer service that is accessible and friendly and always willing to help. The quality of their products is high and when a product doesn't meet our expectations, they are willing to take it into consideration. I would recommend Printful to anyone who wants to use a Print on Demand company.
Thank you for the fantastic review - we truly appreciate it! ✨
I ordered three samples a gym bag and shirt and a pillow the pillow and gym bag was compressed vacuum sealed. The three products were shipped in a very large box 5 times larger than it needed to be. Assuming they were measuring the actual size of the 20-in X 20-in pillow. Hence the reason why I was charged for a high shipping rate.
Thank you for your experience! 🙏 We are sorry to hear that there has been an issue with the shipping rates.
We are looking into the situation ✨
Very user friendly, solid selection of products, easy upload for graphics. Once you figure out how to add variants creating products is easy.
Your feedback is amazing! 💛 Thank you for sharing it with us! 😊✨
I'm loving it so far. Everything has been wonderful quality. The prices are bit high so my margins are very low, but I am an e-bike shop and sell merch on the side, so the margins aren't as important right now. I love the ease of ordering.
Thanks a lot! 🙏 We're so happy to hear that you liked the quality of the products. We will share your feedback with the team in charge 😊✨
I found this app to be quite difficult to navigate and not user-friendly. The interface is confusing, and simple tasks like uploading designs or customizing products take more time than they should. It lacks clear instructions, making the process frustrating for new users.
While the product options are decent, the overall experience feels clunky and inefficient. Improvements in design and usability would make a big difference.
Thank you for sharing your feedback! We’re sorry to hear that you found the app difficult to navigate and that it didn’t meet your expectations. We’d love the opportunity to assist you in any way possible. If you have specific issues or need guidance on using certain features, please don’t hesitate to reach out to us at feedback@printful.com. Our team is here to help and ensure your experience improves moving forward!
So far the app has been easy to navigate and add products from Printful to my Shopify store. I am in the process of adding all my previous products since switching from the previous pod company I was working with.
We truly appreciate your review! 💜 Thank you so much! 🙏✨