Reviews (7,318)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and efficient printing, enhancing customer satisfaction. It integrates seamlessly with Shopify, automating order fulfillment and simplifying e-commerce operations. The platform offers a wide range of customizable products with user-friendly design tools. Merchants also praise the responsive customer support, fast processing, and shipping times, noting its ease of use, commitment to sustainability, and scalability for all business sizes.

October 8, 2024

moderately easy to use. I don't have much experience with digital sales or pushprinting, but I feel like I have enough resources to figure it out. I get confused about offering 'free shipping' by adding it to customer costs, and how that affects my profit margins... but that's all part of the learning curve.

theposhtart
United States
Over 1 year using the app
Printful replied October 10, 2024

Thank you for the review! We're glad to hear you're finding the app easy to use. If you ever need more resources or guidance, don't hesitate to reach out to us via email feedback@printful.com. We're here to help! ✨

December 5, 2024

I would recommend this app. It's been very convenient in terms of business and the products are good quality. They continue to grow their inventory which will in turn help us grow our business. It's also easy to use with Shopify.

AProphet'sDaughter
United States
Over 2 years using the app
Printful replied December 6, 2024

Thank you for taking the time to submit your review! 🧡

October 8, 2024

Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.

Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.

Tropical Seas Clothing
United States
Over 3 years using the app
Printful replied October 10, 2024

Thank you for your review! We appreciate your thoughtful feedback and are thrilled to hear that you're enjoying our app. You're right - there’s always room for improvement, and we're constantly working on it to keep raising the bar. 🚀

September 13, 2024

Starting out my apparel brand, choosing to use shopify e-commerce as my foundation suited my lifestyle. Learning about the options available to use as vendors, Printful: Print on Demand was a great resource. Creating my designs, either outside of Printful, or within the app, have been a great way for me to get my ideas out and get the orders fulfilled! I've tried a few others, but they are nothing like Printful with shopify.

Not So Hollywood Clothing
United States
About 4 years using the app
Printful replied September 15, 2024

We truly appreciate your feedback! Thank you for choosing Printful! 😊

November 10, 2024

Integrates so well with Shopify! Within a few minutes I can set up a new product online. Love it!

Praus Gifts
United States
3 months using the app
Printful replied November 12, 2024

We're thrilled to hear you're enjoying the effortless set up process. Thank you for sharing your feedback! 💫

October 2, 2024

I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.

B.Different Clothing
Sweden
Almost 5 years using the app
Printful replied October 8, 2024

Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.

October 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying me because it polpe like me that truly use your service.
printful, your product suck, like you need more variety, like skateboard

Modern Elegance Store
Canada
Almost 2 years using the app
Printful replied October 28, 2024

Thank you for your feedback and your suggestions! 🙂

We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

December 10, 2024

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours".

So if an issue need back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel.

Not good for business. Meanwhile your kinda stuck.

CO2 Tees
United States
Almost 2 years using the app
Printful replied December 12, 2024

Thank you for sharing your experience! We always want to ensure that our support team is able to help you with your inquiry smoothly and as efficiently as possible. We would certainly like to investigate this further, so please reach out to us via e-mail at feedback@printful.com. Your feedback is truly important to us as we're always looking for ways to improve!

November 9, 2024

Printful makes running my e-commerce store very easy. From designing, to mockups, to fulfilment, I definitely recommend.

CC THE LOVE
United States
About 5 years using the app
Printful replied November 11, 2024

We appreciate your review! Glad to hear everything has been running smoothly. 🙂

November 25, 2024

The shopify app was easy to connect to my printful account. The integration is seamless, intuitive with EXECELLENT instructions. Uploading products to Shopify from Printful.com could not be easier. The integration between shopify and printful was designed with the end user in mind, ease of use, clear instructions, empathetic support team members who own your problem getting set up, and a wealth of resources to guide you through each step of the process. I am actually overwhelmed by such a great experience and look forward to growing my relationship (stores) with Printful & Shopify.

I.a.a.t. XYZ
United States
9 days using the app
Printful replied November 27, 2024

Thank you for the fantastic review! We're excited to hear you're enjoying all the features Printful offers. Thank you for choosing us to be a part of your journey! 🚀