Reviews (7,346)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

October 13, 2024

It's a good idea and I'm still in the process of finishing it by myself and so far so good. Will let you know when I'm done.

The GP Store
United States
Over 1 year using the app
Printful replied October 15, 2024

Thank you for the review! We're glad to hear that so far your experience has been good. If you ever need more resources or guidance, don't hesitate to reach out to us via following email - feedback@printful.com. We're here to help! ✨

October 17, 2024

Always glitching. It’s so frustrating finishing a long project just to see an error report and i have to restart over so many times, would be a great app if those errors will stop or even if they make an auto save featurethat saves your project along the way

Dualot Clothing
United States
About 6 years using the app
Printful replied October 25, 2024

Thank you for your review! The app usage should certainly be a quick and easy process. We would be more than happy to take a closer look into the situation and help out. Please reach out to us at feedback@printful.com and send us more details on the issue. We'll gladly look into it!

December 10, 2024

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours".

So if an issue need back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel.

Not good for business. Meanwhile your kinda stuck.

CO2 Tees
United States
Almost 2 years using the app
Printful replied December 12, 2024

Thank you for sharing your experience! We always want to ensure that our support team is able to help you with your inquiry smoothly and as efficiently as possible. We would certainly like to investigate this further, so please reach out to us via e-mail at feedback@printful.com. Your feedback is truly important to us as we're always looking for ways to improve!

November 10, 2024

Integrates so well with Shopify! Within a few minutes I can set up a new product online. Love it!

Praus Gifts
United States
3 months using the app
Printful replied November 12, 2024

We're thrilled to hear you're enjoying the effortless set up process. Thank you for sharing your feedback! 💫

October 8, 2024

moderately easy to use. I don't have much experience with digital sales or pushprinting, but I feel like I have enough resources to figure it out. I get confused about offering 'free shipping' by adding it to customer costs, and how that affects my profit margins... but that's all part of the learning curve.

theposhtart
United States
Over 1 year using the app
Printful replied October 10, 2024

Thank you for the review! We're glad to hear you're finding the app easy to use. If you ever need more resources or guidance, don't hesitate to reach out to us via email feedback@printful.com. We're here to help! ✨

December 22, 2024

I highly recommend Printful for creating POD items. It has been quite thrilling going through the designs and even creating artistic pieces using Printful templates.

My Store
Kenya
About 1 month using the app
Printful replied December 25, 2024

Thank you for the amazing review! We’re glad you’re enjoying our services ✨

November 25, 2024

The shopify app was easy to connect to my printful account. The integration is seamless, intuitive with EXECELLENT instructions. Uploading products to Shopify from Printful.com could not be easier. The integration between shopify and printful was designed with the end user in mind, ease of use, clear instructions, empathetic support team members who own your problem getting set up, and a wealth of resources to guide you through each step of the process. I am actually overwhelmed by such a great experience and look forward to growing my relationship (stores) with Printful & Shopify.

I.a.a.t. XYZ
United States
9 days using the app
Printful replied November 27, 2024

Thank you for the fantastic review! We're excited to hear you're enjoying all the features Printful offers. Thank you for choosing us to be a part of your journey! 🚀

November 25, 2024

By far the simplest and most accommodating integration for a POD business. Printful's customer service is excellent!

OddChef
United States
5 months using the app
Printful replied November 27, 2024

We truly appreciate the stellar feedback! ✨

October 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting.
you need to lower your prices and you need to start paying me because it polpe like me that truly use your service.
printful, your product suck, like you need more variety, like skateboard

Modern Elegance Store
Canada
Almost 2 years using the app
Printful replied October 28, 2024

Thank you for your feedback and your suggestions! 🙂

We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

November 9, 2024

Printful makes running my e-commerce store very easy. From designing, to mockups, to fulfilment, I definitely recommend.

CC THE LOVE
United States
About 5 years using the app
Printful replied November 11, 2024

We appreciate your review! Glad to hear everything has been running smoothly. 🙂