Reviews (7,361)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support and high-quality, customizable products ranging from apparel to home goods. They find the user-friendly interface and seamless Shopify integration beneficial for managing products and orders efficiently. The quick fulfillment process and eco-friendly options are also highlighted. Additionally, robust design tools and educational resources like tutorials and webinars are valued for enhancing e-commerce operations.

August 10, 2023

LOVE the process LOVE the ease of posting and LOVE the intergration!!! Thank you for helping me sell my product and expand my brand!

Tirzahs Gift Garden
United States
Over 2 years using the app
March 11, 2018

Very well integrated on shopify and with a lot of features

Weareclique
Spain
Over 2 years using the app
June 12, 2022

I absolutely love Printful! These guys have are doing some great things! I have printed out a few different types of shirts both DTG and Embroidered designs. I love the fact that they have eco-friendly options and their packaging is recyclable. Customer service is great, any issues/questions etc I have had has all been answered in a timely manner!

thankthewavemaker
United States
Over 2 years using the app
March 5, 2022

They dropped the entire brand I was using without telling me. Help is friendly, but they are not there to help real issues, they are just 'OK, Sorry, I will feed that back, ok? "Anything else" ' Answers. They also have a limit on how many colours x size you want. So do not think you can make an empire. You need to have many colors or many sizes, your choice.

Narg's Apparel
Australia
Over 2 years using the app
Printful replied March 5, 2022

Hello!

Thank you for your honest feedback.

We absolutely understand that product discontinuation and limited availability might be frustrating for you.

We constantly evaluate each product in our catalog and sometimes have to make the decision to stop offering some of our products.

The most common discontinuation reasons usually are: the product variants are slow-selling and unpopular, our suppliers are discontinuing the product, or have unreliable stock.

Thank you once again for your time and feedback regarding this!

January 11, 2020

I use this app to help me create graphic t shirts. So far I am pleased with the tools it has. Cant wait to see what else is in store.

Send My Luv
United States
Over 2 years using the app
Edited July 6, 2020

I'm only giving this App one star because you have to. But AVOID at all cost, use one of the many other Apps in the store. Poor Quality, Poor Customer Service, Poor Execution!

The customer service is the worse I've seen from any Shopify App. I have orders that are still pending from early June that have not been fulfilled and my customers are super frustrated which reflects on my store and not Printful. Because Printful is not vested in your customers, they could careless how great of a service they provide to you. I've had to cancel quite a few orders and refund the customer. Overall this provides a pretty crappy customer experience and you don't get very many opportunities to make your customers happy. I'll be removing Printful from my store as soon as my orders are filled.

BBQ Rub Club
United States
Over 2 years using the app
Printful replied July 16, 2020

Thank you for sharing your honest feedback! We hope your time at Printful can be improved going forward!

We understand that encountering production delays is not pleasant and all of our teams are working diligently to fulfill all orders as quickly as possible. The delays are a result of the restrictions and limitations imposed for the public due to Covid-19 and we didn't expect to see such an increase of orders at this time of the year.

We see that you have been in touch with our support team and your orders are being fulfilled and should ship out very soon!

We understand that these are tough times for many businesses and people and we are doing our best to continuing providing our services to all of our users. I hope we can return to our regular fulfillment times soon.

If there’s anything we can help with, be sure to contact us at feedback@printful.com anytime!

October 31, 2016

What can I say, these guys are awesome and so in love with the ease in which they make everything. Also being able to do currency switching is perfect. Kudos Looking forward to what is next!

Lush Kingdom
Trinidad & Tobago
Over 2 years using the app
September 8, 2021

This app works fine for me. I recommend the use of this app. Loaded products is simple. Making adjustments to products afterward is straightforward.

Objet D'Art
United States
Over 2 years using the app
March 3, 2017

Printful has made my Patriotic Clothing Store FreedomDoesNotComeFree.com a success. I have not found a better fulfillment service that links to shopify! number one!

Patriotic Clothing Shop Now
http://FreedomDoesNotComeFree.com
Discount code:Freedom22 for 10% off
#USA #Patriotic Clothing

Freedom Does Not Come Free
United States
Over 2 years using the app
September 28, 2016

We've used a few Print On Demand services over the years along with a few different shopping carts. Since we have a ton of designs, it got to be a lot of work trying to mock-up everything in all the colors we wanted to print on. Printful has made that aspect of the business as simple as possible. Printful's new app for Shopify is awesome. Their new app and mock up generator work seamlessly with Shopify. It's easy as a mofo to get your designs up and running in your shop and makes selling online a snap and allows you to get back to more important things like designing.
- www.atxhumor.com

Atx Humor
United States
Over 2 years using the app