Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

February 1, 2021

Service au top pour les t-shirts mais catalogue réduit pour les boutiques situées en France. Les commandes passées notamment pour les hoodies via les Etats Unis sont longues à arriver, environ 1 mois et demi, j'ai dû une autre app afin de pouvoir avoir mes hoodies en 5 jours.

Hémisphère Nord
France
8 months using the app
Printful replied February 2, 2021

Bonjour,

Merci d'avoir partagé votre avis! Les transporteurs nous ont informés qu'ils subissaient des retards dans le délai de livraison en raison du COVID-19 et de l'augmentation des commandes en ligne. Notez que la mise à jour des liens de suivi prend plus de temps que d'habitude.
Nous vous conseillons de suivre les dernières informations sur notre page Mises à jour d'exécution: https://www.printful.com/fulfillment-updates.

Malheureusement, il ne nous est pas possible d'influencer les délais de livraison et nous comprenons que les délais de livraison ne sont pas agréables. Nous voyons la situation s'améliorer lentement et j'espère que nous reviendrons très bientôt aux délais de livraison normaux!

Si vous avez des commentaires supplémentaires, ainsi que des questions ou des préoccupations, assurez-vous de nous contacter à feedback@printful.com!

- Elina

May 4, 2022

I enjoy the new features that I did not even realize would be helpful. I love how easy they make it to learn.

Fiji Coast Clothing
United States
8 months using the app
January 28, 2022

I love creating products, adding them to my store, . I can focus on more customized designs for one off customers and allow printiful to handle the bulk.thank you!

Unite&Global Support
United States
8 months using the app
May 8, 2020

Updating product specs and mockup is a breeze. Just wish they have more diversity in the poster mockups.

Art of Nor
United States
8 months using the app
Printful replied May 8, 2020

Thank you for your review, we truly appreciate it!
We are constantly working to bring even more new and diverse mockups your way, which is why we truly appreciate your feedback on this. :)

- Vita

January 24, 2023

Easy to use, great customer service! A nice variety of items to choose from, decent design software with minimal issues.

The Shop @ JBP
United States
8 months using the app
November 26, 2022

Awesome customer service...cannot say enough....great selection of products Just wish they had more gym type bags, and perhaps some other athletic apparel

TRP Apparel & Gear
Canada
7 months using the app
Edited November 25, 2020

I have been using this for a while and I like how fast and easy it is to make t-shirts. I wish there was a bigger print space so I could put more stuff on the shirts.

Designs by Dre-O
United States
7 months using the app
June 29, 2017

pretty cool so far, I hope the samples come out great!

Divatube
United States
7 months using the app
January 5, 2017

Still Very new to this platform, but I am able to accomplish a great deal in a short period of time. I appreciate the ease of use and how fast I get representation of my products into my store with the mock-up generator. I have to inquire about product removal and price changes as I could not find a good tutorial on how to complete those tasks, however if it is as easy as the initial setup it would be worth the fifth star. I only wish I learned of this method and amazing company sooner! Thanks for the Youtube video's and your blog Printful. I hope to have many more great things to add in the near future!

Kut Tees
United States
7 months using the app
May 12, 2018

I am enjoying the interface and customer support. I hope to get my live rates issue resolved soon and then 5 out of 5 for me.

Istrapprime
United States
7 months using the app