Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

August 20, 2020

While I'm new to Shopify, I find that this app helps me to get my store stocked quickly and is seamlessly integrated. Currently, I don't see much room for improvement but will provide feedback if I have future suggestions. Thank you for helping me to achieve my life long goal of becoming an E-commerce :).

Talawa hats
United States
12 months using the app
Printful replied August 22, 2020

Thank you for your review- we truly appreciate it!

If you have any future suggestions or feedback, please feel free to write to us at feedback@printful.com - We'd love to hear from you!

-Lauma

May 9, 2022

バケットハット(東アジアで販売)とTシャツを作りました。完成予想が分かりやすいモックアップや、人物が着たらどんなふうに見えるかのモックアップがとても有効でした。そのままショップの商品サンプル画像に使っています。そう言うところが日本のドロップシッピングには無いところ。またショップオーナーが支払う仕入れ価格も安いのが嬉しいです。

Oyodo's Sparrows
Japan
12 months using the app
February 5, 2022

Easy integration to Shopify and easy to use. I do wish it was easier to add alternative or different designs but I found a work around and it is doing fine.

One Stop Dino Shop
United States
12 months using the app
February 1, 2022

Excellent App I really enjoy it, it's really helpful and professional, it helps me to easy design my print on demand products professionally and easy

D'S Café Style
Egypt
12 months using the app
Edited November 6, 2019

I WISH I COULD USE IT FOR FREE ON SHOPIFY AND ETSY I REALLY LIKE YOUR STUFF AND THE FAST SHIPPING thanks

saritshay
Israel
12 months using the app
Printful replied November 7, 2019

Thank you for your review!
I wanted to let you know that our plugin is free for all platforms. :)

Be sure to reach out to us at feedback@printful.com, if you have any additional questions or concerns!

- Vita

August 9, 2022

Seems to be predatory in terms of pricing. Very unclear what profit is being made after fees, currency exchanges, etc. Lots of products and colours unavailable in UK. Expensive postage for sample orders which are limited to 3 items.

Kerr Forge
United Kingdom
12 months using the app
Printful replied August 9, 2022

Hello!

Thank you for your review and for sharing your experience.

We would only charge you for the fulfillment of orders. You can always subscribe to our Printful Pro and Plus plans for additional features, but it wouldn't be mandatory and the basic plan is free.

The price you see in our product catalog would include the product itself + one print (front print for T-shirts, for example). Additional prints, possible digitization fees, shipping and taxes (if applicable), wouldn't be included in this price.

As taxes (if applicable) and shipping fee depend on various factors like the size of the order, final destination and other factors it wouldn't be possible to include it in the price before purchasing.

Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.

November 16, 2023

yes

inkisthename
United States
12 months using the app
August 6, 2016

Printful are awesome!! They allow me to run an online store with relative ease. The products & quality received are always up to the expected standards; however if there are ever any problems the guys at Printful are always quick to rectify them. I would highly recommend this app / service to anyone looking to get into the apparel business.

Iron Strong Apparel
Ireland
12 months using the app
September 19, 2023

Seamless flow with Shopify. Very well designed.

Expert Store
Greece
12 months using the app
December 14, 2020

I like Printful but I'm considering testing out another drop shipping company. The fulfillment center wait time is too long. I have customers that placed orders over two weeks ago and still their order has not been fulfilled. The worst part is customer support. You can not call and speak with a representative neither can you chat with anyone. Honestly that's bad business. I can tell this company scaled really fast but was not prepared. When a customer places an order on my site and has to wait over two weeks or up to a month to receive that order, that's bad business on my end and a high likelihood that the person will NOT be a repeat customer.

Miranda Chaney Petite Wear
United States
12 months using the app
Printful replied December 16, 2020

Thank you for sharing your feedback, we truly appreciate it!

Currently, we have quite steady fulfillment times, only in edge cases such as stock shortages or if the item doesn't pass our Quality Control, the fulfillment can take longer. We will do our best to advise you on each case specifically. You can see our fulfillment times here: https://www.printful.com/fulfillment-updates.

At this time, our standard phone support is not available. We're focusing on assisting customers via chat and email. Our chat support is available 24/7, we may turn off the chat to handle the incoming volume so you should try again later. You can also reach us at support@printful.com, our response times are about a day now.

In case you have any further questions please feel free to reach us at any time!

-Lauma