Reviews (7,369)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

October 11, 2018

Awesome app, awesome service. I've been using Printful for years, never had a single problem. Top notch support, amazing customer service, incredible and advanced technology and integrations. Keep the great work guys, you rock!

Moodshore
Brazil
About 2 years using the app
June 10, 2017

The Printful app is very easy to use and works seamlessly with the Shopify platform. I love the fact that I can create products from the mock up library, edit costs, descriptions for SEO and import them into my store. I have had no problems with the app.

Begene
United States
About 2 years using the app
November 15, 2018

I enjoy the quality of the fabric along with the cut and silhouette of the product. Print job is not amateur comes out like something from a store display

SALTANDWAVE
United States
About 2 years using the app
July 18, 2016

we've been using The Printful for 5 months and are not happy with the service or product quality. We've experienced poor print quality including peeling graphics, crooked lettering an an overall "faded" look.

Be aware that they also charge you a "handling fee" even though, it is no where in writing. We have called and emailed them about this many times, they insist it is a "shipping fee". Their website lists US shipping at $5 so the extra fees are "handling".

We are looking into other alternatives as this can only cause problems with our customers.

Klhcollection
United States
About 2 years using the app
July 25, 2019

Very nice! This app came highly recommended. Very easy to set up and use. This will be my go to app. Niice!

Yoga Fiend
United States
About 2 years using the app
December 7, 2023

Works like a dream. Have had no issues getting my designs from out of Printiful and onto Shopify.

The Geek Trading Co.
Australia
24 days using the app
February 4, 2022

I love creating new products for my store through Printful. No only is it user friendly, you don’t have to actually stock the inventory yourself!

NNZ Retail Solutions, LLC
United States
About 2 years using the app
June 27, 2020

They use to be good...now they are terrible. Over a month to complete 1 order. I moved my shirts from them because of this. They will cost you customers. Absolutely horrible service since COVID 19. Every vendor is experiencing delays but their delays seem longer. I have orders from May 25 that are still untouched.

Rice & Tees
United States
About 2 years using the app
Printful replied June 30, 2020

Hi, thank you for your review! We're sorry that the orders are encountering delays at the moment! Due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production is experiencing fulfillment delays for some product categories. Since we decided to temporarily disable sample orders and some products in the product push, we are seeing improvements in fulfillment times, but delays are expected for the time being. We recommend to regularly check our Covid-19 updates page where you can see our current estimated production times: https://www.printful.com/covid-19.

We understand that production delays are not pleasant and we sincerely apologize for the longer fulfillment times. Our teams are working diligently to fulfill all orders as quickly as possible and we hope to see our production times improve swiftly in the near future!

If there's anything we can help with, be sure to contact us at feedback@printful.com anytime!

- Zana

May 13, 2021

I use the app to help me sale tshirts. So far I've had a great experience and will continue using the platform.

Artifaxx Apparel
United States
About 2 years using the app
July 12, 2021

Printful has really helped me get my brand to the next level! It is so easy to upload my designs to all the merch, the portal is user-friendly, and being able to integrate into the other sales channels like Etsy & Amazon make it super convenient! If you are new at this watch the printful videos they are super helpful.

Funeralbossinc
United States
About 2 years using the app