Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

January 28, 2018

Totally love, love the quality of your work and your customer service is superb!

Inkempire
United States
11 months using the app
November 14, 2018

Works great so far. I definitely like the continuing updating of products. The support team is very responsive.

WanderForce
United States
11 months using the app
Edited April 7, 2019

This app has its ups and downs, mostly ups, I only use it for a few products as some of their stuff is a little pricey.

5ohNation
United States
11 months using the app
Printful replied April 9, 2019

Thank you for your review!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!

The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering our product prices, while still retaining their quality, which is why we truly appreciate your feedback on this!

- Vita

Edited March 1, 2020

Please STOP using the DHL service for shipping packages! They are the worse people to use for anything! One package gets sent USPS and the other DHL. Just use the USPS and it arrives on time. The USPS was sent 2 day after the DHS and the USPS arrives last week and the DHL is no where to be seen!!!

1-10-2020: Nice rapid response on all my orders from yesterday. Thank you kindly! Great way to start the new year!

Thank you kindly, but my art work is different... Other than that, all my other orders have been fulfilled and sent. Thank you for your services and support.

WhiteRiceCowboy
United States
11 months using the app
Printful replied July 16, 2019

Thank you for your review, we appreciate hearing from you!
We're sorry to see that you have encountered an issue with DHL and we truly appreciate your feedback on this, as we strive to provide you with the best services in the industry.

In case there's anything we can help with, be sure to let us know at feedback@printful.com! :)

- Vita

Edited September 30, 2021

The intergation is really easy and intuitive to use. Allows you to add in a lot of details about your products as well!

Total Intentions
United States
11 months using the app
March 31, 2017

This app is awesome and the variety of apparel they offer is great!

Elations
United States
11 months using the app
January 30, 2017

Excellent, great product line, very user friendly!

Sisterhood United
United States
11 months using the app
March 30, 2020

I use this app to help with displaying my art in various ways. It is easy to use and they provide quality products. The only improvement suggestion that I have is if the shipping cost was also noted with the product cost. It would streamline determining cost to the customer process.

Black Hearts Bliss
United States
11 months using the app
Printful replied March 31, 2020

Thank you for your review, we appreciate hearing from you!
We also appreciate your suggestions and hope you feel free to add your idea to our feature requests here https://www.printful.com/feature-request for a community vote.

As a sidenote, our shipping costs depend on the chosen shipping rate, you can see additional information on this here - https://www.printful.com/shipping

You can also reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

December 18, 2023

Best print-on-demand store. Has the best customization options

SkyBound Athletic
United States
11 months using the app
August 27, 2016

Great experience, been with Printful for 3 months now, and I have been impressed with their service.

Saulsgallery
United States
11 months using the app