Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited November 1, 2018

The Printful software is extremely user-friendly; they have a wide variety of products, including over-all print items; and their support chat is handy, they have helpful videos, and they're quick to respond via email, with detailed help. Thank you! Each support person is an expert and they have an indispensable blog with helpful tips and info. They deserve 5 stars. Love the software!

Wearing Art
United States
Over 3 years using the app
July 1, 2014

Gamechanger! We used to manually print and fulfill orders ourselves, Shopify+Printful completely automates the process. They're a wonderful team working on an incredibly useful and high-quality service. I can't speak more highly of them!

See America
United States
Over 3 years using the app
November 12, 2016

Seriously... no words can describe how much I love Printful. Soo soososoosos amazing. Literally accelerated my business in more ways thank I can tell you. So intuitive, easy to use, fast and uber professional. Thank you guys!

I Trust You
United Kingdom
Over 3 years using the app
November 2, 2019

I used this app to add mock ups to my site. They make drop shipping easy as pie. I really love how it is so seamless.

Humble386
United States
Over 3 years using the app
Printful replied November 5, 2019

Hi, thank you for your positive review, we're happy to know that you're having a positive time with our app!

- Zana

June 11, 2020

I am a little discourage with the timeframe on the shipping my products. When my customer completed their order there was message regarding the due to COVID-19 shipping may take up to 6 weeks to get their order. I am hoping my customers won't get discourage over the long process to get their order.
I have to say so far the process of designing and getting my product up and ready is great!

CLXAPPAREL
United States
Over 3 years using the app
Printful replied June 12, 2020

Hi, thank you for your review, we really appreciate it! We certainly apologize for the longer fulfillment times at the moment! For some product categories we are still encountering delays in production, but we hope to catch up with the order volume soon. We also still recommend referring to the current estimated fulfillment times on our Covid-19 updates page: https://www.printful.com/covid-19. We hope to see the situation normalize soon, so we can continue providing fast print-on-demand services to our users!

We are happy to hear you enjoying the process of designing and adding products and we look forward to improving this process with more features in options in the future!

Thanks again for your review and for your patience during these unusual times! If there’s anything we can help with, be sure to contact us at feedback@printful.com anytime!

- Zana

May 7, 2019

This app has helped me live a life of financial freedom and it has opened my eyes to the world of ecommerce!!!!!!

BuddyRueCustoms
United States
Over 3 years using the app
Printful replied May 7, 2019

Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)

- Vita

July 3, 2022

I like the product offerings I cannot stand how difficult it is to find answers or get help on SIMPLE issues that consistently arise and prevent me from selling my products!

Painted Moose Gallery
United States
Almost 3 years using the app
Printful replied July 3, 2022

Hello,

Thank you for leaving a review!

We're sorry to hear that you have run into any issues while using our services, and we can assure you that we would be happy to help and answer any inquiries. You can always reach us at support@printful.com or by using our live chat which can be found by clicking on the yellow chatbox on our website. Let us know how we could help :)

Hope to hear from you soon!

July 6, 2019

Really makes life a whole lot easier as an independent business owner! I can easily set up variants and customize designs depending on the color of the apparel.

DarkSun Studio
United States
Over 3 years using the app
October 4, 2018

They took away the option to manually fulfill in addition to send to Printful. Horrible update. It's not good if you keep some inventory and send some out for fulfillment.

Natural State Supply Co.
United States
Over 3 years using the app
April 18, 2016

This app is amazing. It is like magic. The time I saved by not having to create each variant myself is really unbelievable.

Telluride Trading Company
United States
Over 3 years using the app