Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

July 22, 2023

Fluid integration and very simple interface when creating product lines effectively. Highly recommended app.

Pixel Game Lovers
United Kingdom
3 months using the app
August 3, 2023

Awesome! Works seamlessly! Easy to use & upload product successfully with no issues.

Traveling Peach Therapy Designs LLC
United States
3 months using the app
May 9, 2016

Loving using printful to fulfill my orders, makes starting a small t-shirt company so much easier and more affordable

Bean And Jean
Canada
Almost 8 years using the app
January 2, 2023

Its easy to use but needs more ways to design and add different colors to your designs instead of only being able to choose one color for what you are designing.

Pettastic
United States
3 months using the app
Edited May 25, 2020

I use this app to help me deign my products and integrate it into shopify.
it's easy and fast with a lot of options to choose from.

The K-Pop Market Place
Egypt
3 months using the app
Printful replied May 26, 2020

Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)

- Vita

January 28, 2020

Genial. Cada vez el servicio es mejor y la cantidad de productos es increible. Llevo trabajando con esta empresa dos años y todo perfecto. Unicamente que desde EEUU a Europa hay que tener cuidado porque aduanas cobra aranceles exagerados.

Solo Artes Marciales
Spain
Over 7 years using the app
Printful replied January 29, 2020

Hola, gracias por tu comentario positivo! ¡Estamos muy contentos de saber que estás disfrutando de tu experiencia con Printful y esperamos seguir proveyendote un excelente servicio!
Si hay algo en lo que podamos ayudarte, ¡asegúrate de informarnos en cualquier momento!

- Zana

Edited December 4, 2020

Obviously, the pandemic has hit every business extra hard, but over the past 6 months, our shop has had numerous orders fulfilled OUT OF ORDER. The worst part is that they were mostly for the same item. One order comes in and doesn't go out for a week and a half, but we would have an order or two (or three) get fulfilled in a couple of days. FOR THE SAME ITEM! At one point we had 5 orders fulfilled and shipped before an older order went out. Did I mention that it was for the same item and no waiting for restocking? We've been very patient with Printful over the last 3 years, but now that our sales are picking up even more, we're starting to get a few chargebacks on items that are taking longer than expected. For instance, we have an order that was placed 9 calendar days ago and still says "Printing." As I said, SLOWER fulfillment is understandable, but OUT OF ORDER fulfillment is a systemic issue that needs to be fixed. Especially since we work with other On-Demand companies that had little-to-no delays during this whole pandemic (except for shipping of course). I'm willing to update this review if we could all get a real explanation on why this is happening because I know other store owners who've had the same issue. If this weren't an issue, I would give Printful a 4/5, but when order fulfillment management causes us to have to spend extra time doing damage control with customers, it takes away a lot of the convenience of using an On-Demand Printing service. They're lucky to get 2 stars. (UPDATE: 12/4/2020)
We're updating our response and taking away a star. We have NOT been in contact with anyone (management/leadership/etc.) who has the power to do anything, give us a real answer, or provide adequate credit for the chargebacks caused by problems you admit are your fault. Everyone we talk to has to "get with their team" or escalate to someone who turns out to be on the same level. Meanwhile we're still seeing orders from Nov. 16th and 22nd that aren't in our customer's hands yet, and some haven't even finished printing. Two of the customers have OTHER orders that were placed after that have been on schedule, and some already delivered. It looks completely unprofessional when you don't give us proper inventory status, so we can keep the customers updated. The main point we've got from all of your explanations of the inventory issues is this: Every single item could be "out of stock," but no store owner would know unless we contact you guys and inquire about each order. You've already looked at our account. Please take a minute and check our order flow and try and tell us that it's anything even close to "FIFO."

Superior Digital Outlet
United States
Almost 6 years using the app
Printful replied December 4, 2020

Hey there, thank you for sharing your feedback with us! We're very sorry to see some issues with stock delays for your orders.

The current situation with pandemic has caused some stock shortages industry-wise, we are continuously communicating with our stock suppliers. We are working on improvements on how we notify our customers regarding any stock shortages or any possible delays as much as we can. We're doing our best to keep with our first in, first out (FIFO) approach. But it's not always possible because of stock issues, production capacity, using backup facilities, and many other reasons. In some cases, FIFO won't apply, but we're trying to stick to it as much as possible.
I see that you have been in direct communication with our support team in relation to your concerns and we hope to resolve it as soon as possible!

-Lauma

October 17, 2023

nice...

NimLoo
United Arab Emirates
3 months using the app
November 10, 2023

Good integration - easy to setup and great functionality for mobile app as well.

Breathtaking Visuals
United States
3 months using the app
June 10, 2020

great app it gets the job done. Some prices could be a little better but overall i have no complaints. d

Print Cleverly
United States
3 months using the app