Reviews (7,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.
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Yes, Printful might not be the cheapest option, but: Printful's customer service is exceptional, and production time is probably the fastest you can get. The shipping works just fine and fast. I started with Printful and after a couple of weeks wanted to try other platforms to see the difference. After a few sales, I went back to Printful just because nothing out there matches the speed and quality Printful provides. Some will say that the quality of Printful is not the best, but it is not true. Sure, if for example choose the cheapest hoodie, namely the Gildan, then the quality of the garmin is not the best. However, this has nothing to do with Printful, it has everything to do with your product selection. Do some research, I would say. I'm super happy with Printful, I would be even happier if there were a few more trending colors for the premium clothing options, but I can live with that. This rating is my personal and honest opinion.
Hi!
Thank you so much for your detailed feedback! We're glad to hear that you enjoy working with us, and please know that we are always on the lookout for adding more color and size options to our products so that is definitely something to look forward to.
If you have any other suggestions, please reach out to us via feedback@printful.com We'd love to hear from you!
- Renate
This app is very professional and it's super easy in conjunction with Shopify! Would recommend to anyone
So far so good, no issues.
It makes it easy to connect and update things.
gut
We’re glad you’re enjoying our services! 🧡
I really love the customer care and the products! Each question I have, they are ready to help me! Best experience ever :)
Shopify lets its customers down by suggesting we use PRINTFUL.
DON'T EVEN THINK ABOUT USING PRINTFUL. EVER.
Printful are using COVID delays as an excuse for their total disrgeard for their customers combined with thier inability to run a business.
The simplest of my products are now 6 weeks and waiting without so much as moving from the post office in Lativia Mexico.
All my emails over the many past weeks have been completely ignored
Chat consultants just lie. I have a written confirmation by the most recent chat saying I will hear back from management in 24 hrs guranteed. Well that was a week ago.
As I type this I am 47th on hold in the chat room and I know I will be ignored once again.
Printful, you are single handedly ruining any attempt at small business and you are profiting while doing it. It's totally shameful.
You should be shut down. Total Scam.
I gurantee I wont hear back, and if i do it will be a pathetic excuse to do with COVID delats. Perfect scapegoat.
Hi, thank you for your review! We're sorry to hear your experience with us has not been great, but I hope we can improve it moving forward!
I understand that encountering delays is not pleasant at any time, however, please note that the Covid-19 pandemic is affecting various industries, including the shipping industry. Carriers aren't currently able to guarantee fast delivery as it is affected by border closures and limited cargo travel in general. Unfortunately, this is not something that we can affect, but we hope that the delivery times return to normal soon.
I also wanted to clarify about our fulfillment locations. It seems that our team member made a typo when chatting with you. Our fulfillment facilities are located in Latvia, the USA, and Mexico too. When the order is being fulfilled, you will be able to see at which location the order is being fulfilled by opening the order in your Printful dashboard, the location of the package after it is shipped out can be seen in the tracking link that is provided with every shipment.
I am sorry to hear that there have been some issues with receiving responses from our customer service team. Our response times are slightly slower at the moment due to the influx of messages, but we would still get back to your inquiries as soon as possible.
I have sent you a follow-up via email to provide more information about the delivery delays and gain more details about your experience with our customer service.
- Zana
Muy buena presentación y variedad de productos, estamos empezando en este servicio estamos en espera de los comentarios de nuestros clientes para poder hacer sugerencias de mejoras, pero hasta ahora excelente aplicación y servicio.
Easy integration, amazing quality, fast shipping, and excellent customer service.
We're thrilled to hear that the integration was easy to use, and thank you for the positive feedback about the product quality as well as the shipping speed. Our customer support team is always happy to help! We truly appreciate your review and opinion! ⭐
Horrible Customer Service. Sure you can make shirts but when they turn out incorrect or wrong they have little to no customer service to help solve the issue. Instead they will blame you for the mistake.
It's not hard to make a shirt and send it out for free to keep the customer happy. Especially when they have spent over $300 with your service.
Horrible Service by Zana, Maija, and Celene.
Easy to use, friendly experience. Would like if the included info about the product in terms of weight/sizing as you're adding the product. But some quick googling made it easy. (-: