Reviews (7,337)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

August 3, 2024

It's 2024. There is NO REASON that you should even have an app for Shopify if all the migration needs to be done one at a time, product by product, manually. What a terrible customer service experience.

ssdesignershop
United States
22 days using the app
Printful replied August 4, 2024

We appreciate the feedback you shared! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

May 10, 2024

Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?

xoxosexy
Canada
About 1 year using the app
Printful replied May 11, 2024

Thank you for your feedback! We’re always working on improving our customer service and ensuring all of our integrations work flawlessly. We see you’ve also sent us an email and we’ll get back to you with more details shortly! We’ll follow up with you via email shortly!

May 11, 2024

I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes-

I’ve had customers had to wait for months to receive

I never get texts or notifications thru my Shopify - there is definitely a communication disconnect-

The pants I sell are no longer available in multiple sizes , and I was not notified of this

Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .

IMDAVESBUD!!!
United States
5 months using the app
Printful replied May 14, 2024

Thank you for sharing your experience! We appreciate the feedback and we'd certainly be happy to take a closer look into the situation. Please send us an email at feedback@printful.com and we'll investigate right away.

April 22, 2024

please fix the shopify integration,
It's 100% useless across all web browsers

Skeleton Goods
United States
Over 4 years using the app
Printful replied April 25, 2024

Thank you for your feedback! Could you please reach out to us via email at feedback@printful.com with additional details about the problem? We'll do our best to address your concerns and ensure a smoother experience for you!

June 14, 2024

SHIPPING IS ENTIRELY TOO HIGH. THEY CHARGED $15 PLUS THE HIGH COST OF THE PRODUCT. I WILL NEVER MAKE A PROFIT WITH THEM. THEY HAVE LOST A CUSTOMER! THEIR RATE IS TAKING AWAY FROM MY REVENUE MADE IN THE ORDER THAT THE CUSTOMER PAID FOR MY PERSONAL PRODUCTS.

Unique Grandeur
United States
About 2 months using the app
Printful replied June 18, 2024

We appreciate the feedback you shared! If there’s anything you think we could improve or have any questions regarding pricing, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

July 21, 2024

very confusing to navigate and connect - limited options

Camp Ellis Collection
United States
Over 1 year using the app
Printful replied July 24, 2024

Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

July 20, 2024

The jogger pants colors does not look the same.

GOGO FLEEK
United States
About 2 years using the app
Printful replied July 21, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to take a look at the mentioned product. Feel free to send us an email at feedback@printful.com and we'll look into it.

April 12, 2024

less than one star. Doesn't work properly with my shopify account. Can't un-import items.

Obvious Solutions
United States
Over 5 years using the app
Printful replied April 14, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the situation you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

July 22, 2024

Products do not upload properly. If I make changes to a listing I have to delete it and start over to hopefully get it right. I'm changing to printify hoping that solves the problem.

My Store
United States
6 days using the app
Printful replied July 24, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll look into it right away.

June 26, 2024

Store won't connect. Gives directions to connect that are not accurate. Still no answer from support team

Society of Army Physician Assistants Storefront
United States
About 2 years using the app
Printful replied June 30, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away.