Reviews (7,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
Refine
-
By rating
There is not as much racial diversity in the mock-ups. The inventory of customizable items is lacking and overpriced.
Thank you for sharing your feedback! Your input is certainly valuable to us as we continuously strive to enhance our services. If there’s anything you think we could improve, or you might have any questions, you can always feel free to reach out to us via email at feedback@printful.com.
Right now I'm caught in a horrible loop between the two. The printful account I originally created seems to have disappeared, and I can't get the two to sink up properly. It's a nightmare.
Thank you for your feedback! We're sorry to hear about the difficulties you're experiencing with syncing your accounts. This is not the experience we want for our customers, and we're here to help you resolve this issue. Please reach out to feedback@printful.com. We'll be happy to look into this and assist you further!
I have followed the instruct to connect to shopify but it is not connecting.
Thank you for the review! We're sorry to hear that you're having trouble connecting to Shopify despite following the instructions. To better assist you, could you please reach out to us via email feedback@printful.com and provide more details about the issue you're facing? Our team is here to help troubleshoot and ensure a smooth connection process for you!
I’m on iPhone and iPad
Seems it has limited functionality and features and tools
Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.
me gusta que tengo la opción de diseñar sobre el patron en blanco, no me gusta que no tiene variedad de colores para europa.
¡Realmente apreciamos los comentarios! Sin duda, nos encantaría saber más sobre las opciones de color que mencionó. Envíenos un correo electrónico a feedback@printful.com y estaremos encantados de echarle un vistazo.
We truly appreciate the feedback! We would certainly be happy to hear more about the color options you mentioned. Please send us an email at feedback@printful.com and we would be happy to take a look into it.
this shit isnt fucking working
Thank you for leaving a review! We'd certainly be happy to check further on the problem you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.
Too many errors between Shopify and printful
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned errors. Please send us an email at feedback@printful.com and we'll look into it right away.
Un bug toujours pas résolu depuis plus d'un mois signalé, l'équipe technique a dit qu'elle s'en chargeait. Des modèles n'apparaissent pas sur plusieurs modèles de tee shirts. Les tee shirts apparaissent vierge de tout motif dans la prévisualisation. En dehors de ce bug, et du non agissement du service technique, fonctionne plutôt bien. Je pourrai en dire plus quand j'aurai commencer les ventes, ce que je n'ai pas encore lancé tant que le bug n'est pas résolu...
Bonjour, merci pour votre avis et d'avoir porté ce problème à notre attention ! Nous sommes désolés pour les désagréments que vous avez rencontrés avec cette erreur. Notre équipe informatique travaille activement à la résolution de ces problèmes, mais parfois, certains problèmes techniques peuvent prendre un peu plus de temps à être résolus en profondeur.
Nous apprécions votre patience et votre compréhension dans cette affaire. Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter par e-mail à feedback@printful.com. Notre équipe se fera un plaisir de vous aider!
Good app. Terrible customer service. If you need help, get someone besides Jerimiah H. He told me to give him an order number so he could investigate the issue, I provided it and he turned around immediately and said contact Shopify. The issue I had was with their emails and they did the best they could to mark the ticket solved and literally said "We are sorry we could not fulfill your needs...We wish you the best of luck". Customer service is all that matters these days, there are a ton of other options that offer the same thing Printful does, so I will be looking into those immediately to find one with customer support agents who actually try to solve your issues.
A Live customer support option NEEDS to be available. It’s pretty frustrating having to deal with chat or email.
Hello!
Thank you for your review. At the moment, we don't offer phone support, but if you have any questions or concerns, you can reach out to our support via email or our live chat option and we will be happy to help you as soon as possible.