Reviews (7,318)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and efficient printing, enhancing customer satisfaction. It integrates seamlessly with Shopify, automating order fulfillment and simplifying e-commerce operations. The platform offers a wide range of customizable products with user-friendly design tools. Merchants also praise the responsive customer support, fast processing, and shipping times, noting its ease of use, commitment to sustainability, and scalability for all business sizes.

November 25, 2024

By far the simplest and most accommodating integration for a POD business. Printful's customer service is excellent!

OddChef
United States
5 months using the app
Printful replied November 27, 2024

We truly appreciate the stellar feedback! ✨

December 22, 2024

I highly recommend Printful for creating POD items. It has been quite thrilling going through the designs and even creating artistic pieces using Printful templates.

My Store
Kenya
About 1 month using the app
Printful replied December 25, 2024

Thank you for the amazing review! We’re glad you’re enjoying our services ✨

October 11, 2024

This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.

The Doodles and Doodads Shoppe
United States
7 months using the app
Printful replied October 12, 2024

We’re glad you’re enjoying our services. Thank you for taking the time to share your experience! 🌟

October 5, 2024

especially if your just starting out without a lot of money

KnuRoot
United States
Over 1 year using the app
Printful replied October 7, 2024

Thank you for your feedback! 🧡

October 21, 2024

Printful is a great platform. User friendly, great options, good customer service.

AriesCatGifts
United States
Over 2 years using the app
Printful replied October 23, 2024

We appreciate the positive feedback! Glad to hear your experience has been great. 🌟

October 29, 2024

A very comfortable app for work! A clear interface, convenient functionality, and a wide range of products in the catalog give a big opportunity to make a perfect design and attract many clients!

My Store
Estonia
3 months using the app
Printful replied October 31, 2024

We’re happy to hear you’re enjoying working with us! 🧡

October 30, 2024

Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.

Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.

JoeBidensFootball.com
United States
11 months using the app
Printful replied November 2, 2024

Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡

October 9, 2024

Would love to see a bit more diverse color options, but overall satysfied.

AircooledAndCo
Latvia
Almost 2 years using the app
Printful replied October 10, 2024

Thank you for your review! We truly appreciate your feedback and suggestions. 😊

December 9, 2024

So far I love it. All the products you want to sell with great design tools that help create your brand. Easy integration to sell online

American Alpha
United States
18 days using the app
Printful replied December 11, 2024

We're truly happy to hear you've been enjoying working with Printful. Thank you for sharing your experience! 🌟

October 8, 2024

I am now designing and adding to my store. It appears easy. I will check back when I go live to see how orders go and print quality.

Janet

The King's Treasury
United States
Over 2 years using the app
Printful replied October 10, 2024

Thank you for the review! If you ever need any help, you can also contact us at feedback@printful.com🙂