Reviews (7,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high-quality products and efficient printing, enhancing customer satisfaction. It integrates seamlessly with Shopify, automating order fulfillment and simplifying e-commerce operations. The platform offers a wide range of customizable products with user-friendly design tools. Merchants also praise the responsive customer support, fast processing, and shipping times, noting its ease of use, commitment to sustainability, and scalability for all business sizes.
Refine
-
By rating
I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.
Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.
Starting out my apparel brand, choosing to use shopify e-commerce as my foundation suited my lifestyle. Learning about the options available to use as vendors, Printful: Print on Demand was a great resource. Creating my designs, either outside of Printful, or within the app, have been a great way for me to get my ideas out and get the orders fulfilled! I've tried a few others, but they are nothing like Printful with shopify.
We truly appreciate your feedback! Thank you for choosing Printful! 😊
This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.
We’re glad you’re enjoying our services. Thank you for taking the time to share your experience! 🌟
Printful is a great platform. User friendly, great options, good customer service.
We appreciate the positive feedback! Glad to hear your experience has been great. 🌟
So far I love it. All the products you want to sell with great design tools that help create your brand. Easy integration to sell online
We're truly happy to hear you've been enjoying working with Printful. Thank you for sharing your experience! 🌟
A very comfortable app for work! A clear interface, convenient functionality, and a wide range of products in the catalog give a big opportunity to make a perfect design and attract many clients!
We’re happy to hear you’re enjoying working with us! 🧡
Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.
Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.
Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡
especially if your just starting out without a lot of money
Thank you for your feedback! 🧡
Would love to see a bit more diverse color options, but overall satysfied.
Thank you for your review! We truly appreciate your feedback and suggestions. 😊
It's reliable, very easy to contact customer support, the quality is unmatched between everywhere else I've tried and here. Easiest system to customize I've came across
Thank you for sharing! We're glad to hear you're enjoying our app. ✨