Reviews (7,363)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

January 13, 2019

Printful is TRASH! Your customers will COMPLAIN!

BEWARE - Most of the positive reviews are probably sellers who have never actually ordered samples. Do yourself a favor and order samples first.

I made the mistake of building an entire store and uploading my designs. I spent weeks getting it perfect. Prior to launching I decided to order some samples.

Not only did the samples take WEEKS to arrive ...

ehhDGE Apparel
United States
About 1 month using the app
Edited November 1, 2022

Terrible mistake to have this app - they charge you VAT and shipping prices. Imagine, you buy from them an iPhone cover for 9.50. Then you charge your customer like 12.99, hoping to have this profit. BAM - no profit at all, since they subtract your margin with their VAT and shipping prices and as someone mentioned - you just need to have like 100% profit for all you sell, otherwise you'll be in ...

Simonezzi Coffee Lounge
Lithuania
30 days using the app
Printful replied October 18, 2022

Hi there!

Thank you for sharing your concerns.
We extensively test all our products to ensure the best possible quality for the product and the print and our prices reflect ...

March 15, 2022

The app has a bug its developers can't fix. Precisely, The shipping rate zone of Printful is empty, which means a customer can't complete the order, and my designed tees are worthless. I timely consult Printful customer support, and they can't do anything to fix it, and what they tell is waiting, waiting, and still waiting! I can't wait for two days! I tried to delete and re-install the app to ...

PetBePal
China
27 days using the app
Printful replied March 15, 2022

Hi there!

Thank you for sharing your experience. We're sorry to hear that you are experiencing issues with the shipping profiles.

Please note that once you connect your ...

June 1, 2022

The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ...

Bike Belles
Australia
26 days using the app
Printful replied June 2, 2022

Hi!
Thank you for leaving a review. We're sorry to hear that your first experience with Printful hasn't been satisfactory.
Please know that we take quality concerns very ...

April 11, 2017

very bad i havent received my i
order

Sport And Fan
Canada
26 days using the app
Edited July 19, 2019

'Printful's inept attempt to provide a POD service, do not trust what they display', 29s screen capture showing the laughable state of their print file offering - https://youtu.be/lF7bDVTcpho

Printful founder Davis must have raised some cash, not enough it seems, and now trying to deliver a platform with a skeleton crew. Printful shows me I have a 2XL tag file uploaded, on opening I see it is ...

Causebadge
United Kingdom
25 days using the app
Printful replied July 19, 2019

Thank you for your review, we truly appreciate hearing from you!
We're sorry to see that your experience with us has not been positive, but we do hope to improve it in the ...

August 4, 2020

Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.

Vantage Sports
United States
25 days using the app
Printful replied August 8, 2020

Thank you for your review, we appreciate your feedback!
We' re truly sorry that your experience with us hasn't been great, but definitely hope to improve it moving forward.

...

December 16, 2018

Not a good choice for a business integration. They do not always update out of stock items, leaving customers guessing why fulfillment is taking so long. There integration with Zakeke is not well thought out. They allow customers to place orders with images much too small and with non-allowable content. They do not inform the store of this, so again it seems as though there is a delay of ...

MySpecialityInk
United States
24 days using the app
March 5, 2016

Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there.

1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production ...

Shine Vessels
United States
24 days using the app
March 15, 2021

The worst company ever. I ordered some products and they weren't delivered to my house although they said delivered. I contacted USPS and complained about it. I have a front porch camera so NOBODY came to deliver the packaged. (Package was not stolen, it wasn't not delivered here period) Prinful asked me for proof of USPS, so I had to go and ask for an email so they could send the order again. ( ...

44drums
United States
21 days using the app
Printful replied March 16, 2021

Hi there,

We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward!

We partner with a variety of ...