Printful: Print on Demand

I have to say that this Printful is truly exceptional. The quality of their products is unparalleled, and it's evident that they put a lot of effort into ensuring that their customers receive only the best. What sets them apart, however, is their customer service. It's evident that they value their customers and are willing to go above and beyond to ensure that they are satisfied with their purchases. Whether you have questions about a product or need help with an order, their team is always there to help with a smile on their face. It's rare to find a company that truly cares about its customers, but this website is one of the few that does, and I couldn't be happier with my experience. and accommodating.

great experience, user friendly, responsive to maintain product quality in design process, just starting so I hope products are a hit with my customers and the quality is spot on as well

I’ve been using this app for almost 3 years for my clothing business, so far so good. Despite the shipping durations, it is worth the wait. They won’t disappoint you. Would totally recommmend.

We’re having a blast with Printful—it just keeps getting better! Setting up shop was as easy as pie (actually, easier than pie; pie is tricky!), and with all those snazzy integrations, our products practically launched themselves. Want to unlock even more perks? Dive into our Membership program—your first 14 days are free, so you can test it out, no strings attached. Give it a whirl and let the good times roll!

Ok APP, Glitchy at times and delayed with uploading to store. no feedback in upload process.

Printful: Print on Demand Experience

Printful is a popular print-on-demand (POD) service that allows businesses and individuals to create custom products without worrying about inventory, production, or shipping. Here's an outline of the typical experience with Printful:

Product Variety: Printful offers a wide range of products, including apparel, accessories, home decor, and more. You can customize items such as t-shirts, hoodies, mugs, posters, and phone cases with your own designs.

Design Tools: The platform provides an easy-to-use design interface. You can upload your own artwork or use their design tools to create unique products. Printful also offers mockup generators to visualize your designs on different products.

Quality: Printful is known for its high-quality products and printing techniques. They use direct-to-garment (DTG) printing, sublimation, and embroidery, ensuring vibrant colors and durability.

Integration: Printful integrates seamlessly with various e-commerce platforms like Shopify, WooCommerce, Etsy, and more. This allows you to automate order fulfillment directly from your online store.

On-Demand Manufacturing: Products are printed and shipped only when an order is placed, which reduces waste and eliminates the need for holding inventory. This model promotes sustainability and allows for flexible product offerings.

Shipping: Printful handles all aspects of order fulfillment, from printing to packaging to shipping. They have fulfillment centers located in different regions, which helps in reducing shipping times and costs.

Customer Service: Printful provides responsive customer support through live chat, email, and an extensive help center. They also offer resources like webinars, tutorials, and blogs to help users maximize their experience.

Scalability: Printful is suitable for businesses of all sizes. Whether you're starting a small side hustle or running a large-scale online store, Printful can scale with your needs.

This is a pretty great experience all the way around. Thanks Printful!

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app.

When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark.

For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.”

I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously.

I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent.
LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well.
Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.

I find the website's interface visually on-point and really user-friendly especially when I need to make additional revisions to any of my images before I port to my store. Beyond that, it's a cool process.

This is merch heaven