Reviews (7,355)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited November 1, 2019

Be careful. The products in Printful will also load EVERYTHING from your store into their application. So when you go back in, you will see other items from other suppliers.
The advice I was given from Printful was to either 'ignore' or "Delete" them from your Printful account.
This advice was ill-advised, because if you 'Delete' it from the Printful account IT WILL ALSO DELETE IT FROM YOUR STORE ...

The Witch’s Familiar
Australia
11 days using the app
Printful replied November 1, 2019

Hi there, thank you for your review!
We're very sorry to hear that your experience with our app has been negative, but we hope that we can turn it around!

When you connect ...

Edited January 22, 2021

Misprinted the first order going to a paid customer. Sort these reviews by "Helpful" and you will see I am far from alone here. - That is it. That should be enough of a review for any business owner. If you need more convincing that I'm not just a failed, salty, get rich quick hopeful, keep reading. Flat out refuses to reprint or refund it. It is an error caused by their negligence. The graphic ...

EPICWINS
United States
11 days using the app
Printful replied January 24, 2021

Hi! We appreciate you taking the time to share your experience in such detail. We're sorry to hear that you had to go through this situation, but we have now involved our ...

October 20, 2016

I'm absolutely disgust with their service! I've started 2 weeks ago and everything went well. They are definitely overpriced (A LOT) but I thought that's because they are probably the best in this business and I was willing to pay for it. That's before today... A client has ordered a shirt 4 days ago and today I've received an email that is out of stock?!? OUT OF STOCK? 4 days after the order is ...

Bang A Buck
Bulgaria
10 days using the app
March 7, 2020

Pale and dead colors.

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Pupsipet.com
Moldova
10 days using the app
Printful replied March 7, 2020

Hi, thank you for your review! I'm sorry to hear that there are some concerns about the quality of the print on the received items! We see that you have reached out to our ...

July 10, 2019

I used this app for 2 orders. I've now been charged for 4. Their CSR's and billing are entirely useless.

Nerdwalla
United States
9 days using the app
Printful replied July 10, 2019

Thank you for your review, we truly appreciate hearing from you!

Based on the findings we've sent you and our previous conversations, we can confirm that you have not been ...

October 28, 2015

First, This app is simple and easy to use but there are a few things that turned me from this "Company". I am a 18 year old college student that is trying to make a living off his brand which he has dreamed about for a long time... I am a christian, I respect others hoping for respect back. I guess thats not always true. Recently I ordered two of my shirt designs, they met all the requirements ...

Seth Todd
United States
8 days using the app
June 14, 2017

I canceled my account with Printful. My very first customer put in an order and Printful kept making excuses for not fulfilling it. At first it was "billing issues" despite no issues present. Then it was "quality" issues when there was nothing wrong with the quality.

I kept having to apologize to my customer because of Printful's inaction. Eventually my customer wanted her money back. She needed ...

Badthreads Clothing
United States
7 days using the app
April 15, 2019

Fraudulent orders creation machine. Instal and delete as app full of bugs and synchronisation problem and most important started created face orders just copy old our orders and imported like new.

Konstantin Antiques Ltd
United Kingdom
4 days using the app
Printful replied April 16, 2019

Thank you for your review!
If all of your orders are syncing up with us, even if they don't include Prinful products, they will have the "Needs Approval" status in your ...

August 17, 2017

one star is too much for this app. Also customer support is non-existent.
I made my original design to my shirts and they copy all of them 35-24- times each one, I don't know why. I tried to communicate but never answer my questions. she said you would need to reach directly out to our copyright department. I hope I DO NOT SEE MY DESIGNS IN OtHERS PLACES.

Saraliashop
United States
3 days using the app
November 26, 2016

Another horrible design site. Also customer support is non-existent.

Jonnydapperclothing
United States
3 days using the app