Reviews (7,232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
Refine
-
By rating
I canceled my account with Printful. My very first customer put in an order and Printful kept making excuses for not fulfilling it. At first it was "billing issues" despite no issues present. Then it was "quality" issues when there was nothing wrong with the quality.
I kept having to apologize to my customer because of Printful's inaction. Eventually my customer wanted her money back. She needed the shirt by a certain date and Printful kept screwing around.
This is just inexcusable. I'll use a different t-shirt printing service.
Fraudulent orders creation machine. Instal and delete as app full of bugs and synchronisation problem and most important started created face orders just copy old our orders and imported like new.
Thank you for your review!
If all of your orders are syncing up with us, even if they don't include Prinful products, they will have the "Needs Approval" status in your Printful Dashboard > Orders. You won't be charged for them, unless you complete them manually and you can also delete them from your dashboard.
We do realize that seeing a lot of unsynced orders or products can cause concern, so we appreciate your feedback on this and will use it to improve our platform in the future.
You can disable these orders from syncing up with us via your Printful dashboard > Stores > Settings > Orders and you can also ignore all non-Printful products in your Printful Dashboard > Stores > Sync, so orders of them would not sync up with us.
You can also check in with this quick video tutorial on how to set up with Shopify here: https://www.youtube.com/watch?v=D6_DXWALfSU
Feel free to also reach out to us at feedback@printful.com with any questions or concerns you may have, we'd love to hear from you! :)
- Vita
one star is too much for this app. Also customer support is non-existent.
I made my original design to my shirts and they copy all of them 35-24- times each one, I don't know why. I tried to communicate but never answer my questions. she said you would need to reach directly out to our copyright department. I hope I DO NOT SEE MY DESIGNS IN OtHERS PLACES.
Another horrible design site. Also customer support is non-existent.
Wanted to use this service because I've used it before but now that I want to it won't even load on Safari
Hi! Thank you for sharing your feedback.
Please make sure that your browser is up to date, which could help resolve any issues. We also recommend using Google Chrome as it is more compatible with our platform, although it should be working with all browsers.
If you are still experiencing some issues with connecting, please reach out to our support team at support@printful.com
Thank you!
- Renate
Everything is disabled, and cant upload new products. Not good for a new store that are just getting started.
Hi, thank you for your review! We're sorry to hear that your experience with us hasn't been the most positive!
As we are still encountering longer fulfillment timeframes due to the situation with Covid-19, some of our product categories have been disabled in the product push, which means they can't be added to a store. This will help us manage the current order volume better and return to our regular fulfillment time sooner. The products are temporarily disabled in product push and we hope to enable them as soon as possible, so our users can continue adding new products to their stores.
We also recommend following our Covid-19 related updates on production times and changes right here https://www.printful.com/covid-19.
Hopefully, the situation normalizes soon and we can continue providing fast services to all of our users!
If there's anything we can help with, be sure to let us know at support@printful.com anytime!
- Zana
Setting up shipping is extremely time consuming and i rather find some other provider
I added this app to my shopify store. I already had some 200 products in my store using other print on demand companies. When I downloaded the printful app, it automatically synced every single product in my store. I had to go into the printful app and manually tell printful to "ignore" each of the products not meant for printful. I then talked to customer service and was told that I would have to repeat this process for each product that I add to my store in the future. So every single product in my store now and in the future would be connected to printful and I would have to go in each time and "ignore" each product. This wouldn't be a issue if printful was my only supplier, but they aren't, If you plan to use printful exclusively then this won't be a problem for you. I add designs every week that are intended for other vendors so this would be a major hassle.
Thank you for your review, we truly appreciate hearing from you!
You are absolutely right, all products that are listed on your store will also appear on our end, but you can "Bulk ignore" all not synced products by going to your Printful Dashboard > Stores > Sync, opening up the "Not synced" tab and clicking on Bulk edit > Ignore all not synced, which means that you would not need to do this individually for each product.
This is currently the way our interface works, but we certainly appreciate your feedback, as it allows us to review and improve our platform.
Feel free to reach out to us at feedback@printful.com, if you have any additional questions or concerns!
- Vita
I made design i made everything so that it fits good, but when i press the button of selling nothing happens, it does not add on store it is not opening new window, the buttonn makes nothing, so the app is not working
Hello! Thank you for your review! We're sorry to hear that you're experiencing some trouble adding products to your store. We see that you've reached out to our support already and hope that the issue can be resolved soon!
Horrible clunky integration with Shopify. Email confirmation links to wrong page. No reason for the app to import over 3000 products from my site and then I have to go through and manually tell them to ignore them. Dumb. Worry about your products, Printful. No need to know what else I am selling.