Reviews (7,384)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

April 22, 2024

I have never dealt with a more efficient and reliable business. Printful fulfils our orders in no time at all. For example, this morning, we got an order at 12:46pm, and Printful managed to send it out at 14:04. It's crazy.

The Printful support team has been just as fast and effective in the rare cases where we've needed extra help (i.e., international shipments).

THANK YOU. If there were 6 stars, I'd give Printful 6; and if there were 10, I'd also give them 10.

Gratal Designs
Finland
About 1 year using the app
Printful replied April 25, 2024

Thank you so much for your incredible review! We're thrilled to hear that you've had such positive experiences with Printful. If you ever need help with anything, don't hesitate to reach out. Thank you for choosing Printful! 🧡

August 30, 2024

Uninstalled the app and now the currency in my store is Japanese Yen! This is a disaster.

Sunny Box
United States
About 5 years using the app
Printful replied September 1, 2024

Thank you for sharing your feedback! We're sorry to hear that you're having trouble with the store currency. Please send us an email at feedback@printful.com and we'll be more than happy to review the situation.

August 11, 2024

I am very worried about the color saturation, and the placement of the logo. Both issues are difficult to deal with via chat. I really wish there was an option to speak on the phone.

Cats For Kamala
United States
5 months using the app
Printful replied August 13, 2024

Thank you for submitting your review! In case any additional help is needed when creating your products, you can always reach out to us via e-mail as well. Feel free to send us a message via e-mail at feedback@printful.com and we'll do our best to help out!

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

March 22, 2024

I have been working with Printful for over 3 years, and like many business relations, you'll have issues. What I like about Printful tho, is how easy it is to handle any design or layout issues you may have. Printful has been a great tool for me.

Crooked Halo Clothing
United States
About 3 years using the app
Printful replied March 24, 2024

We're delighted to hear Printful has been a great tool for your business! Providing you with the support you need to handle any issues is one of our top priorities. Thanks for sharing your positive experience! ⭐

April 20, 2024

Awesome integration, super user friendly, with so many products and options! Their base pricing is stellar, and with a subscription your profit margins can be even better. I might feel a little bad having such great profits per product, but with the high quality and quick shipping times I can sleep at night, lol. So far the product quality for all my orders has been exactly as expected or even better, and the sizing has been super consistent. Reliable and exactly as pictured time and time again, Printful has become the backbone of my brands manufacturing/supply pool.

SNEEZE//Rags
United States
6 months using the app
Printful replied April 25, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you're enjoying our services. If you ever need assistance or have any questions, we're here to help. Thanks for choosing Printful!

Edited November 10, 2024

loveeeeeeeeeeee ittt

Qualiti Over Cost
United States
6 months using the app
Printful replied October 25, 2024

Thank you for the fantastic review!🧡

March 28, 2024

I am very impressed with the quality of products that Printful makes for my online store, Trendy Treehouse. My customers are especially happy with the quick turn around time for their custom orders. Thank you Printful for making things easy for shops to sell their custom items.

Trendy Treehouse
United States
About 1 year using the app
Printful replied April 4, 2024

We're thrilled to hear that you're impressed with the quality of the products and that your customers are happy with the quick turnaround! Thanks for sharing your positive experience with us, we truly appreciate it! 😊

July 27, 2024

It is great but how do I get it to work with Shopify. Shopify keeps sending my order to Printify which I don't want I want Printful

EmoLeBlanc
Canada
Over 1 year using the app
Printful replied July 28, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned order. Please send us an email at feedback@printful.com and we'll investigate right away.

July 29, 2024

For the ease of use and initial setup, its great! No issues as of yet. I am new to all of this, but for a first timer, very easy to use and navigate.

BordersLifePhotography
United States
About 1 month using the app
Printful replied July 31, 2024

Thank you for sharing your experience! We're glad to hear the process was seamless! 💫