Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

August 6, 2024

Easy to use quick to set up wonderful design

Crevastar Music
United States
3 months using the app
Printful replied August 8, 2024

We’re glad to hear that the process has been easy! Thank you for your review! 😊

August 22, 2024

The quality is fantastic, but the designs are a mid.

TechNoirCandy
United States
About 5 years using the app
Printful replied August 28, 2024

Thank you for your feedback! We’re glad to hear you’re impressed with the quality. We appreciate your thoughts on the designs. If you have any specific suggestions, we’d love to hear them via email feedback@printful.com! 😊

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

The Art of Tyler Lamph
United States
About 5 years using the app
Printful replied June 6, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

April 8, 2024

Would like to have more Bella and Canvas Product, and also having more durable , High Quality product to choose from in all solid black, Printful is Awesome.

SpadeSpear
United States
Over 3 years using the app
Printful replied April 10, 2024

Thank you for your review and recommendation! If you have any suggestions for new products you'd like to see from us, you can also submit a request on this page https://www.printful.com/feature-request This will help us to organize all new requests better and ensure that they're properly addressed!

April 22, 2024

I have never dealt with a more efficient and reliable business. Printful fulfils our orders in no time at all. For example, this morning, we got an order at 12:46pm, and Printful managed to send it out at 14:04. It's crazy.

The Printful support team has been just as fast and effective in the rare cases where we've needed extra help (i.e., international shipments).

THANK YOU. If there were 6 stars, I'd give Printful 6; and if there were 10, I'd also give them 10.

Gratal Designs
Finland
About 1 year using the app
Printful replied April 25, 2024

Thank you so much for your incredible review! We're thrilled to hear that you've had such positive experiences with Printful. If you ever need help with anything, don't hesitate to reach out. Thank you for choosing Printful! 🧡

March 10, 2024

I cannot even imagine using another POD supplier as my primary contact. For many years, Printful has been a great asset for my company, and they continue to improve with pricing and features every year. If you are just starting with POD for your business, this is the best company to start with.

AfroSpace Studios
United States
Over 1 year using the app
Printful replied March 14, 2024

We're truly grateful that you have chosen us throughout the years! Knowing that Printful has been such a valuable asset to your company is incredibly rewarding. We're dedicated to constant improvement, and your feedback is what drives us to provide the best service for you and our users.

Thank you for your feedback and the kind words!

April 20, 2024

Awesome integration, super user friendly, with so many products and options! Their base pricing is stellar, and with a subscription your profit margins can be even better. I might feel a little bad having such great profits per product, but with the high quality and quick shipping times I can sleep at night, lol. So far the product quality for all my orders has been exactly as expected or even better, and the sizing has been super consistent. Reliable and exactly as pictured time and time again, Printful has become the backbone of my brands manufacturing/supply pool.

SNEEZE//Rags
United States
6 months using the app
Printful replied April 25, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you're enjoying our services. If you ever need assistance or have any questions, we're here to help. Thanks for choosing Printful!

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

March 22, 2024

I have been working with Printful for over 3 years, and like many business relations, you'll have issues. What I like about Printful tho, is how easy it is to handle any design or layout issues you may have. Printful has been a great tool for me.

Crooked Halo Clothing
United States
About 3 years using the app
Printful replied March 24, 2024

We're delighted to hear Printful has been a great tool for your business! Providing you with the support you need to handle any issues is one of our top priorities. Thanks for sharing your positive experience! ⭐

June 9, 2024

The printful app works brilliantly and offers almost every option you can think of. The only limitation I find, and this is specific to my situation, is the fact that for European destinations it can be expensive and take too long.

Bushicode
Portugal
3 months using the app
Printful replied June 12, 2024

Thank you for your review! 🙂