Reviews (7,335)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

August 24, 2016

I love Printful. Great app. Great support. Great products. So easy to navigate..I will be working with them for a very long time.

Art 4 At Risk Pets
United States
Over 1 year using the app
November 6, 2020

Un desastre, tiempos de entrega muy largos. No respetan los tiempos de entrega que dicen tener. Si estás pensando en vender tus diseños con esta empresa, no lo aconsejo para nada.

Evanson
Spain
Over 1 year using the app
Printful replied November 10, 2020

Hola! Gracias por tu reseña! Lamentamos saber que tu experiencia con nuestros servicios ha sido negativa.

- Debido al Covid-19, el envío de productos está viendo retrasos de forma general. En nuestra página puedes ver todas nuestras actualizaciones al respecto:
https://www.printful.com/covid-19

Si tuvieras alguna situación urgente o pedido que quisieras que miráramos ya que está por encima de los tiempos que mostramos en nuestra página, no dudes en contactar con nuestro equipo de Soporte directamente por Chat o email (support@printful.com) y te contestaremos lo antes posible.

Un saludo!

- Elina

November 19, 2023

Printful is very intuitive. Easy set up, easy mock-ups, easy integration with Shopify, in this case, and orders arrive within the expected time frame all nice and neat (:

RADIO the universe
United States
20 days using the app
September 25, 2023

gracias

VERYAD
Mexico
20 days using the app
June 20, 2020

I'm getting very frustrated with the inconsistency of your printing timelines. I have an order from May 15th (from a very excited and eager customer, might I add) that hasn't been touched, but I have an order placed on June 3rd thats already been shipped. MAKE IT MAKE SENSE! And spare me the pre-written apology you've been replying to everyone with. I'm seriously looking for other POD companies that can handle this situation better. Printful has seriously mismanaged the COVID-related backlog. I've literally had to stop promoting apparel because I cannot afford to risk more negative experiences from my customers. Do better!

The Origanative Brand
United States
Over 1 year using the app
Printful replied June 20, 2020

Hey there,

Thank you for your review, we truly appreciate hearing from you!

As for your concerns relating to orders not getting fulfilled in the same order they were placed in - this can be expected both now and even before the Covid-19 crisis hit, due to a variety of factors.

Those factors include things like the chosen product category, the assigned fulfillment location, the overall order queue in that location, the available stock, etc. You can see how product fulfillment works by checking this article in our Help Center:
https://www.printful.com/faq/shipping-packaging-fulfillment/192-how-long-does-fulfillment-take-

And you can see our current fulfillment estimates per location and product category here: https://www.printful.com/covid-19

We also checked in with your order from May 15 and it is still within the estimated fulfillment timeframe.

We understand that this is a difficult situation for all online businesses, which is why we are doing our best to stay transparent and offer the most up-to-date information to you on the current situation.

We also recommend checking in with our suggestions on how to manage your business during this crisis here: https://www.youtube.com/watch?v=2vYp4iBq4UE

If you have any additional feedback for us, feel free to email us at feedback@printful.com!

- Vita

December 21, 2018

Printful is super easy to use and is intuitive. I've had no issues navigating the setup process and integration with my store.

Quiet Style
United States
Over 1 year using the app
December 3, 2019

I don't have words to describe how pleased I am with the integration of Printful with Shopify and other marketing platforms! It is easy and seamless. The app itself performs flawlessly - as any app should. The print quality is also outstanding and they only print on the finest fabrics. I just wish Printful's prices weren't as high as they are (as compared to other POD suppliers) and I wish that they didn't automatically charge sales tax for 36 states and VAT for countries outside the USA. Integration is flawless and quality is above standard, but every time I turn around there is another "cha-ching." This adds to my overall price that I must charge the end consumer, which ultimately makes me less competitive.

Black Cedar
United States
Over 1 year using the app
Printful replied December 5, 2019

Thank you for your review, we appreciate your feedback!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this. :)

- Vita

July 31, 2019

I like it, easy to use and good products. I use it for my shopify shop and as a beginner it is just the right app for me

DOGPERSONZ
Germany
Over 1 year using the app
February 23, 2017

This team is great - service is top notch and products are fantastic!

Blue Cloth
United States
Over 1 year using the app
January 30, 2019

Super easy to use and convenient when it comes to putting orders, adding new products and adding mockups. We recommend them 100%

Cobito Gallery
United States
Over 1 year using the app