Reviews (7,352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.
Refine
-
By rating
Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.
Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)
I use 3 POD providers, but Printful has become my #1. I hardly ever consider the others anymore. Printful's customer service chat is great; they are very quick to answer any questions or concerns. The t-shirt print quality is excellent, too, as I have ordered many shirts for myself and family. And I've never had any of my Etsy or Shopify customers complain about the quality, in fact they've given great reviews. And during this past holiday season, Printful was able to keep up with the demand, where one of the other guys definitely wasn't. Very satisfied with Printful!
Easy to use with the best printed designs. Prints look just like my actual designs! Keep up the great work.
We’re thrilled to hear it’s been a seamless experience for you! Thank you for sharing your feedback! 😊
Very comfortable and easy to use awesome app i recommend work with Printful - Print on demand
We’re glad to hear that the process has been easy! Thank you for your review! 💫
Would like to have more Bella and Canvas Product, and also having more durable , High Quality product to choose from in all solid black, Printful is Awesome.
Thank you for your review and recommendation! If you have any suggestions for new products you'd like to see from us, you can also submit a request on this page https://www.printful.com/feature-request This will help us to organize all new requests better and ensure that they're properly addressed!
Very helpful
Thank you for leaving a review!🌟
I would recommend the app. I would change some things. like better t shirt quality. letting us take a design and put it anywhere on the clothing. its kind of hard to design on the app. put things where you want them on the clothing. I Wish there was no put it in this spot I want to design where ever I want to on the garment. I make the product then cannot find the product very confusing and frustrating. I tried to send at shirt to my website it said it was sent and nothing came through. and why can you not pick v neck or round neck or both and why can I not pick different colors like hot pink, purple, black as the base color of the shirt. so that the design will still stay. that is frustrating as well. And it would be nice if i could design dog leashes and collars.
We're glad to hear you would recommend us to others and thank you for leaving us the review! We appreciate the feedback and we'd certainly be happy to check further on the T-Shirt quality you mentioned as well as the available area for printing. Please send us an email at feedback@printful.com and we'll be happy to take a look into it right away.
it makes ordering so much easier!! I would recommend using this app to everyone
Thank you for your recommendation! 😊
The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.
Hi there, thank you for your valuable feedback! To address your concern, you can access your Printful dashboard directly by typing the URL into your browser https://www.printful.com/dashboard/default
Also, if you have any new feature recommendations or suggestions for Printful and Shopify integration, you can submit them through our feature request page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!
Great responsivity + high quality products
We appreciate the stellar feedback! ⭐