Reviews (7,380)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

October 8, 2024

moderately easy to use. I don't have much experience with digital sales or pushprinting, but I feel like I have enough resources to figure it out. I get confused about offering 'free shipping' by adding it to customer costs, and how that affects my profit margins... but that's all part of the learning curve.

theposhtart
United States
Over 1 year using the app
Printful replied October 10, 2024

Thank you for the review! We're glad to hear you're finding the app easy to use. If you ever need more resources or guidance, don't hesitate to reach out to us via email feedback@printful.com. We're here to help! ✨

November 21, 2024

Love Printful!! So many options, so easily integrated into your store. A+++

Viral T's
United States
About 2 months using the app
Printful replied November 23, 2024

Thank you for your review! We're excited to hear you're enjoying all the features Printful offers! 🚀

January 15, 2025

I would want more optimization for editing products on mobile. There is currently no way to edit already existing templates.

RAIL MONKEY
United States
3 months using the app
Printful replied January 17, 2025

Thank you for your review!🌟We constantly improve our mobile app so hopefully this feature will be implemented in the future.

November 17, 2024

It's reliable, very easy to contact customer support, the quality is unmatched between everywhere else I've tried and here. Easiest system to customize I've came across

Skyryn Voss & Company
United States
3 months using the app
Printful replied November 18, 2024

Thank you for sharing! We're glad to hear you're enjoying our app. ✨

November 23, 2024

I linked my store with Printful and now I can't gain acesss to the Printful account... I'm logged into Shopify and see all my Pintful products however when I try to edit them on Printful it redirects me to a Printful login page.. When I login using my Shopify email I'm met with an empty account with no stores and products... when I try to link this to my Shopify it tells me to download the app via Shopify's Admin.,.. which I already did. Hence why I already have products... Nowhere on Shopify will it tell me the login info for my Prinful.

#sorrowtrap
United States
2 months using the app
Printful replied November 25, 2024

Thank you for leaving a review! The connection process should certainly be a simple and quick process. 🚀

It might be that the Printful account can be accessed with a different e-mail address or login information. We would be more than happy to look into this further, to ensure everything runs smoothly, so please reach out to us via e-mail at feedback@printful.com. 🙂

October 31, 2024

So far so good! The integration works well and I appreciate that I can use Printful on more than one store without having to have more than one account with Printful.

Ballet Swans
Canada
2 months using the app
Printful replied November 2, 2024

We’re happy to know that you’re liking the app! 🚀

October 29, 2024

A very comfortable app for work! A clear interface, convenient functionality, and a wide range of products in the catalog give a big opportunity to make a perfect design and attract many clients!

My Store
Estonia
3 months using the app
Printful replied October 31, 2024

We’re happy to hear you’re enjoying working with us! 🧡

December 29, 2024

Connects everything super easy, product designs flow with no effort and orders are handled super efficiently

Thoughtfullysin
United States
3 months using the app
Printful replied January 2, 2025

Thank you for your review! We’re glad you’re enjoying our services. 🌟

October 30, 2024

Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.

Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.

JoeBidensFootball.com
United States
11 months using the app
Printful replied November 2, 2024

Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡

December 8, 2024

It feels seamless. I like that if I update on either end, the other end gets the update

Proudly Addicted
United States
About 2 months using the app
Printful replied December 10, 2024

We’re happy to know that you’re finding the app seamless😊