Reviews (7,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its responsive customer support and high-quality, customizable products ranging from apparel to home goods. They find the user-friendly interface and seamless Shopify integration beneficial for managing products and orders efficiently. The quick fulfillment process and eco-friendly options are also highlighted. Additionally, robust design tools and educational resources like tutorials and webinars are valued for enhancing e-commerce operations.
Refine
-
By rating
So far so good! The integration works well and I appreciate that I can use Printful on more than one store without having to have more than one account with Printful.
We’re happy to know that you’re liking the app! 🚀
A very comfortable app for work! A clear interface, convenient functionality, and a wide range of products in the catalog give a big opportunity to make a perfect design and attract many clients!
We’re happy to hear you’re enjoying working with us! 🧡
Love Printful!! So many options, so easily integrated into your store. A+++
Thank you for your review! We're excited to hear you're enjoying all the features Printful offers! 🚀
Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.
Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.
Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡
I linked my store with Printful and now I can't gain acesss to the Printful account... I'm logged into Shopify and see all my Pintful products however when I try to edit them on Printful it redirects me to a Printful login page.. When I login using my Shopify email I'm met with an empty account with no stores and products... when I try to link this to my Shopify it tells me to download the app via Shopify's Admin.,.. which I already did. Hence why I already have products... Nowhere on Shopify will it tell me the login info for my Prinful.
Thank you for leaving a review! The connection process should certainly be a simple and quick process. 🚀
It might be that the Printful account can be accessed with a different e-mail address or login information. We would be more than happy to look into this further, to ensure everything runs smoothly, so please reach out to us via e-mail at feedback@printful.com. 🙂
Printful is a great platform. User friendly, great options, good customer service.
We appreciate the positive feedback! Glad to hear your experience has been great. 🌟
I would want more optimization for editing products on mobile. There is currently no way to edit already existing templates.
Thank you for your review!🌟We constantly improve our mobile app so hopefully this feature will be implemented in the future.
It feels seamless. I like that if I update on either end, the other end gets the update
We’re happy to know that you’re finding the app seamless😊
This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.
We’re glad you’re enjoying our services. Thank you for taking the time to share your experience! 🌟
I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.
Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.