Reviews (7,343)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

June 24, 2024

The shopify integration is very easy but takes practice to master the details!

Muse and Mutt
United States
9 months using the app
Printful replied June 26, 2024

Thank you for your review! Practice makes perfect! 🧡

March 10, 2024

I cannot even imagine using another POD supplier as my primary contact. For many years, Printful has been a great asset for my company, and they continue to improve with pricing and features every year. If you are just starting with POD for your business, this is the best company to start with.

AfroSpace Studios
United States
Over 1 year using the app
Printful replied March 14, 2024

We're truly grateful that you have chosen us throughout the years! Knowing that Printful has been such a valuable asset to your company is incredibly rewarding. We're dedicated to constant improvement, and your feedback is what drives us to provide the best service for you and our users.

Thank you for your feedback and the kind words!

March 22, 2024

I have been working with Printful for over 3 years, and like many business relations, you'll have issues. What I like about Printful tho, is how easy it is to handle any design or layout issues you may have. Printful has been a great tool for me.

Crooked Halo Clothing
United States
About 3 years using the app
Printful replied March 24, 2024

We're delighted to hear Printful has been a great tool for your business! Providing you with the support you need to handle any issues is one of our top priorities. Thanks for sharing your positive experience! ⭐

April 17, 2024

Easy to use with the best printed designs. Prints look just like my actual designs! Keep up the great work.

Faith Products
United States
Over 5 years using the app
Printful replied April 19, 2024

We’re thrilled to hear it’s been a seamless experience for you! Thank you for sharing your feedback! 😊

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

Edited September 2, 2024

good

oNE moRE tRY iT
India
3 months using the app
Printful replied September 1, 2024

Thank you for the stellar rating! 🌟

January 23, 2024

I use 3 POD providers, but Printful has become my #1. I hardly ever consider the others anymore. Printful's customer service chat is great; they are very quick to answer any questions or concerns. The t-shirt print quality is excellent, too, as I have ordered many shirts for myself and family. And I've never had any of my Etsy or Shopify customers complain about the quality, in fact they've given great reviews. And during this past holiday season, Printful was able to keep up with the demand, where one of the other guys definitely wasn't. Very satisfied with Printful!

Zoey's Garage Art
United States
Over 1 year using the app
April 8, 2024

Would like to have more Bella and Canvas Product, and also having more durable , High Quality product to choose from in all solid black, Printful is Awesome.

SpadeSpear
United States
Almost 3 years using the app
Printful replied April 10, 2024

Thank you for your review and recommendation! If you have any suggestions for new products you'd like to see from us, you can also submit a request on this page https://www.printful.com/feature-request This will help us to organize all new requests better and ensure that they're properly addressed!

November 12, 2024

GOOD

Toom Kaigger
Mexico
About 3 hours using the app
Printful replied November 14, 2024

We're glad to hear everything has been going good. Thank you for sharing! ✨

May 29, 2024

Highly recommend this app, it’s exactly what I needed to start my own designs for my online store. Great app to start with your own ideas and a good kickstart to create your own ideas as well.

Jfamilyclothingbrand
United States
4 months using the app
Printful replied June 3, 2024

We appreciate your recommendation! 💫