Reviews (7,335)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

November 15, 2019

La meilleures (application) shopify j'ai mas boutique uniquement avec leurs produits. c'est vraiment un sevice de qualité

Wellj Smith
Switzerland
4 months using the app
September 2, 2023

Everything about it is great .
Whenever I needed customer support I just sent an email and received an informative answer back very quickly .
The product quality is excellent as well as print quality overall I am very happy with the variety of products printful offers and the quick shipping world-wide!

Anton
United Kingdom
4 months using the app
November 21, 2023

l integration est simple et rapide,

BoutiParThierry
France
4 months using the app
June 15, 2023

A'm recommender of Prinful because, it gives opportunity to show to people creativity snd inspiration!

GKURTEV
Bulgaria
4 months using the app
Edited May 16, 2024

good service

SmartCastlePro
United Kingdom
3 months using the app
Printful replied May 2, 2024

Thanks a bunch for the review! 💫

July 27, 2015

Great concept, great integration - horrible fulfillment experiences.

I placed three test orders (10 total shirts). The first order had major quality issues on all three shirts in the order. Someone reached out to me to ask about my experience, so I sent pictures of the poor quality prints and one defective shirt and he said it looked like there wasn't enough pre-treatment before the print and said they'd all be replaced. I never ended up getting replacements even after checking on the status and being told they'd look back into it. It's been months now.

Anyway, I placed a second order after being told everything from the first would be corrected (customer service seemed good). I wanted to test out some different blends/treatments (50/50, powerwashed cotton, etc.) to see how they printed and to also see my designs in different sizes on different sized shirts to figure out exactly how I should create my print files for each size. This order had an item out of stock (after several days I find this out), so they asked if I wanted to split it. I did, so they split the order. Before they could print the items that were in stock, another item went out of stock, so it held up this part of the order as well. My first items arrived well over a week after I placed my order and the remainder of the order came several weeks after the order was placed. I was told all of these fulfillment issues were due to them moving to a bigger location and the supplier sending the shirts to the old location by mistake.

After having put so much into my website and t-shirt designs, modifying a lot of shopify code, paying for apps, etc., I wanted this thing to work, so I figured their issues from the move should be over and their new, larger location should be able to store more inventory and put shirts out faster. I placed another order to see if maybe things were running smoothly now. I ordered four shirts. After 7 days, I got an "out of stock, do you wanna split your order?" email. I said to split and 1 of 4 shirts shipped. It's now been 15 days and I have one of the shirts. Two more were marked as shipped on 7/23, although they weren't given to Fed Ex until 7/25. My shipping address is little over an hour drive from where they ship this stuff. They mark is shipped 7/23 and expected delivery from Fed Ex = 7/28. The remaining shirt no longer says out of stock, but it's just sitting there on the order screen, yet to be fulfilled.

Bottom line - unless you want to deal with EVERY ONE of your customers being extremely unhappy, don't waste your time with The Printful.

Also, I've researched alternative drop ship DTG printers and they all pretty much have reviews full of complaints about fulfillment issues.

Print Aura is at least up front about the process, saying that they place the order for the blank AFTER you send in the order to have a shirt printed. I'm sure they're all doing this and that's why it takes 7 days for them to tell you something is back-ordered. I'd much rather see a limited selection of styles than have to deal with these fulfillment issues.

I still haven't gotten my first order replacements yet. The print quality since that order has been fine, but for that order, it looked like someone used a $30 printer to print out an iron on and then applied it in a hurry.

If you run a DTG printing company and you can actually fulfill your orders in a reasonable time, please reach out to me!

Xtfu
United States
4 months using the app
August 17, 2022

This app has helped me streamline the print on demand part of my business letting me focus my time on the hands on work of running a forge.

Bear Den Forge
United States
4 months using the app
July 5, 2024

Thank you for such a rewarding experience!

Denise Antoinette
United States
23 days using the app
Printful replied July 7, 2024

Thank you for choosing us! 🧡

November 27, 2020

Die Einbindung klappt super. Bin sehr zufrieden bis jetzt. Die erste Bestellung kam auch schon herein.

Bday-Shirts.de
Germany
4 months using the app
February 4, 2022

I have hats on my website & starting to print some shirts!I love how easy it's to add to my website.

Rebel River Boutique
United States
4 months using the app