Reviews (7,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
Refine
-
By rating
After using many different apps to help me with my online business I do believe that printful is the best one. They have more options and is overall a better choice when it comes to making it easy.
I used this app to help me do my orders. I really like how it does most of the printing design ideas. it would be nice if it did give more options for images.
Printful is a great company to work with
They currently do most of my fulfilment for me and their service is always on point. They're helpful when you reach them, their chat is a great option when you're in a pinch, and I've found that any time I'm in a tough spot with a customer they've stepped up to be helpful and done the right thing to make what could have been a bad customer experience a good one. They seem to understand that their support of me is what makes my support possible for my customers and that's the biggest thing for a company like them. Hoping they continue to expand their product offerings! Awesome to work with would fully recommend to anyone. - chris
This app is very helpful , straightforward. It is user friendly.
excellent app. seamless with shopify and easy to use. i would recommend the app to everybody with a ecomm store.
Hi, thank you for your review, we highly appreciate it! We're very glad to hear you are liking the integration with Shopify and we hope to add more features in the future to improve your experience even more! :)
If there's anything we can help with, feel free to contact us at feedback@printful.com anytime!
- Zana
Good app. I love it. 5 stars ++++++++
Good. Nice. Still figuring it out tho!
Easy to use and integrate into Shopify, Customers are happy with the quality of the product.
Does all of the "table stakes" stuff well -- good visibility to their process and their tools work well enough. However, the more you use it, the more frustrating it becomes. Their customer support feels like it purposely tries to be unavailable. Their phone is never picked up, and messages answered days later. Email support is spotty, and chat is often unavailable (but usually the easiest way to reach someone, "easy" being a relative term with Printful). Their service is buggy, for instance I had a 60 t-shirt bulk order where the unit cost varied by $3.25 PER SHIRT (!!!) depending on how I set up the order, and I still can't get customer support to help me. Long story short, the more you use it, the more you realize they are not set up to make you (the seller) successful -- which is a big no-no when you're the highest priced/premium service in the marketplace.
Very user friendly.