Reviews (7,355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Printful is my main pod fulfillment service and their app is simple to use and understand, unlike some other pod apps which are available on the market today.
I am absolutely blown away by the quality of service provided by Printful. From start to finish, the entire process of creating and selling my own custom merchandise has been a breeze thanks to their platform. The products themselves are top-notch, with vivid colors and high-quality materials that have held up beautifully over time. But what really sets Printful apart is their exceptional customer service, which has always been prompt, courteous, and incredibly helpful whenever I've needed it. I would recommend Printful to anyone looking to create their own branded merchandise - they truly are the best in the business!
easy to use and many interesting tools
it helped me perfectly to start my very first website.
I'm very satisfied with this convenient tool
Incredible app, I made $50 profit in the first day with sales and they allowed me to have a catalog of 50+ products within 5 hours of setup!
Geweldige app, producten en service. Alles werkt supergoed en snel. De bezorging is ook altijd heel erg snel
Top, aber ich habe noch nichts verkauft))))
I love it. I would've loved it even more if I could print my designs on full scale on t-shirts for example. What I mean by that is to print the full front of the t-shirt and not only a part of it. But it's still great.
Thank you for your review, we appreciate hearing from you!
It sounds like our sublimated prints are just for you!
To see a much larger print area, I suggest checking in with our All-Over Print products that are printed using this printing method.
To see more on sublimated prints, go here: https://www.printful.com/important-sublimation-printing-facts
Also feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns! :)
- Vita
I have been using this app for over 5 years now, and despite my long-term loyalty, I have had a terrible experience with their customer service. One major issue arose when I added my PayPal account for billing payments right from the start.
Last Friday, I received an order, and the app automatically charged my PayPal account. However, the payment failed because there weren't enough funds in my account. I then tried to pay with Apple Pay, but they declined my payment through that method as well. When I attempted to use the same PayPal account with sufficient funds, my account was suddenly blocked.
To resolve the issue, I received an email requesting a screenshot of my banking mobile app showing the transaction value, date, and recipient. I promptly provided the screenshot through the Apple app. However, instead of resolving the matter, I received another email stating that the transaction was made through PayPal and they needed details from that platform.
Here's the problem – my PayPal account did not have enough funds for the initial charge, and after trying with Apple Pay, they declined the payment and refunded me. Now, even with funds in my PayPal account, they still claim my account is blocked, making it impossible for me to proceed with any transactions on PayPal.
To make matters worse, it has been 5 days since I sent them the required information, and they haven't responded to my emails. In their first response, they even threatened to delete my Printful account, putting at risk more than $5000 worth of merchandise stored in their warehouse.
Their live chat support is equally unhelpful, as they always give the same generic response, saying they understand my frustration but can't do much at the moment, and I have to wait for their team to review the situation.
Adding to the frustration, they do not provide any phone number for direct communication, leaving customers stuck with their ineffective email and live chat support.
In conclusion, I cannot recommend this app due to its abysmal customer service. The live chat is utterly useless, and they have shown a lack of concern for their customers' problems, even for a long-term user like me. If you value reliable and efficient support, this app is definitely not the right choice.
Hi!
Thank you for the review.
We're sorry to hear about your experience. Please know that it was never our intention to inconvenience you. Our payment specialist team isn't available 24/7 like our support team so it is possible that you'd need to wait a bit for our team to review the case and get back to you. We take account security very seriously, so it is vital that we check all the pertaining details.
At this moment the account is active and orders are being fulfilled as usual. We sincerely appreciate your patience ont his matter!
Nice integration, All Products are synching well, User Friendly, Mockups are Great. Friendly Customer Support
I just love Printful. If you want to sell your own original products, Printful is definitely what you need. All in one service: a design maker, great variety of products, shipping service and a truly easy integration with your shopify store. 100% recommended.