Reviews (7,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Geweldige app, producten en service. Alles werkt supergoed en snel. De bezorging is ook altijd heel erg snel
Top, aber ich habe noch nichts verkauft))))
I love it. I would've loved it even more if I could print my designs on full scale on t-shirts for example. What I mean by that is to print the full front of the t-shirt and not only a part of it. But it's still great.
Thank you for your review, we appreciate hearing from you!
It sounds like our sublimated prints are just for you!
To see a much larger print area, I suggest checking in with our All-Over Print products that are printed using this printing method.
To see more on sublimated prints, go here: https://www.printful.com/important-sublimation-printing-facts
Also feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns! :)
- Vita
I have been using this app for over 5 years now, and despite my long-term loyalty, I have had a terrible experience with their customer service. One major issue arose when I added my PayPal account for billing payments right from the start.
Last Friday, I received an order, and the app automatically charged my PayPal account. However, the payment failed because there weren't enough funds in my account. I then tried to pay with Apple Pay, but they declined my payment through that method as well. When I attempted to use the same PayPal account with sufficient funds, my account was suddenly blocked.
To resolve the issue, I received an email requesting a screenshot of my banking mobile app showing the transaction value, date, and recipient. I promptly provided the screenshot through the Apple app. However, instead of resolving the matter, I received another email stating that the transaction was made through PayPal and they needed details from that platform.
Here's the problem – my PayPal account did not have enough funds for the initial charge, and after trying with Apple Pay, they declined the payment and refunded me. Now, even with funds in my PayPal account, they still claim my account is blocked, making it impossible for me to proceed with any transactions on PayPal.
To make matters worse, it has been 5 days since I sent them the required information, and they haven't responded to my emails. In their first response, they even threatened to delete my Printful account, putting at risk more than $5000 worth of merchandise stored in their warehouse.
Their live chat support is equally unhelpful, as they always give the same generic response, saying they understand my frustration but can't do much at the moment, and I have to wait for their team to review the situation.
Adding to the frustration, they do not provide any phone number for direct communication, leaving customers stuck with their ineffective email and live chat support.
In conclusion, I cannot recommend this app due to its abysmal customer service. The live chat is utterly useless, and they have shown a lack of concern for their customers' problems, even for a long-term user like me. If you value reliable and efficient support, this app is definitely not the right choice.
Hi!
Thank you for the review.
We're sorry to hear about your experience. Please know that it was never our intention to inconvenience you. Our payment specialist team isn't available 24/7 like our support team so it is possible that you'd need to wait a bit for our team to review the case and get back to you. We take account security very seriously, so it is vital that we check all the pertaining details.
At this moment the account is active and orders are being fulfilled as usual. We sincerely appreciate your patience ont his matter!
Nice integration, All Products are synching well, User Friendly, Mockups are Great. Friendly Customer Support
I just love Printful. If you want to sell your own original products, Printful is definitely what you need. All in one service: a design maker, great variety of products, shipping service and a truly easy integration with your shopify store. 100% recommended.
This app is dope and it's convenient. It makes things pretty easy and i think its dope. Id recommend it to a friend.
Impossible to deal with them. Way too many shipping issues and they always find an excuse not to send a replacement or issue a refund even though the deadlines have long surpassed the date given, even when the label is the issue which they create. They will always find a way not to help. You are left with angry customers bashing your store because of the greed and incompetence of Printful. They are awful and I am now replacing all my prints. Trust me just don't do it.
Hi,
Thanks for sharing your experience!
We're truly sorry to hear it's been negative. It's our goal to provide the best quality services and although shipping issues can happen, it shouldn't be a regular occurrence.
We were able to find your on-going communication with us and see that our customer support agent is already in touch with our Shipping team to get more info about the package. We absolutely get how frustrating it can be to wait for a solution, especially in such situations, but we want to do what we can to ensure that such errors don't repeat and the delivery is successful for the reshipment.
We'll follow-up with you by email shortly with more info and hopefully, we can resolve this asap and try to turn your experience in a better one! :)
Printful brings dropshipping back to the US with excellent products, easy to use app and great quality!
We use this app to do holiday-specific graphic tees (Valentine's Day, St. Patty's, Etc.). Normally we'd have minimum order quantities to produce something like this that was a bit cumbersome... since once the holiday is near or over, you are left with whatever inventory didn't sell. And good luck selling it for over a few dollars even at a warehouse sale since nobody is rocking a valentines tee mid-summer. Integration has been as simple as it gets. Overall UX and experience has been great.