Reviews (7,336)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

March 9, 2019

I really love this app. I made some awesome products for my online store and the process was super easy!

SugababieButter
United States
2 months using the app
February 13, 2017

I can't be thankful enough for Printful! It has allowed me to be able to get my ideas on shirts quicker while also saving me so much more time. If you have amazing designs you want on shirts, give Printful a shot. It is a great way to launch a t shirt brand with little to no cost.

Newlineage
United States
2 months using the app
Edited May 18, 2021

Super nice to use
Super simple
Super good tutorial videos
Good Support Super good product quality I recomend this app to everyone awesome

hoizeeeis
Austria
2 months using the app
October 30, 2022

Just getting a feel for it right now so not uploaded any of my own designs, but so far its excellent and a great way to start your own print business with plenty of design formats to use right from the start. Easy to use and navigate. Would love to see more products added such as watch straps and pet accessories and would be great to have an option to show costs with tax and postage for ease of calculating your own price, but other than that - excellent app.

KCS Create
United Kingdom
2 months using the app
August 22, 2016

I was very skeptical using shopify at first, and then using an shopify app, to manage the clothing, etc... You know it's my first time, I don't know what to expect. But hey, Printful surprised me! It's easy to use, well managed and you control everything; unless stated otherwise. They also give you recommendations, that's extremely useless. I love it. Much love!

New York Melanin
United States
2 months using the app
Edited July 18, 2017

Pros:
Good variety of t-shirts.

Easy to use - great system to upload, choose colors, sizes, etc.

Cons:
Quality control issues - Lots of off-centered, tilted mishaps. Customers don't like that.

Prices are crazy high, leaving not much room for profit, unless you can convince people to buy a $35 t-shirt somehow.

Fulfillment takes a LONG time.

3 stars overall, mainly cause they really don't have any competition. If someone else could offer the same t-shirts with an equally-easy uploading system, we'd probably switch asap.

305 Clothing Co
United States
Over 5 years using the app
Edited January 18, 2018

Update 1/10/18 This place is such a joke. They screwed up a jacket for a customer then said it was because of my mistake when ordering. I reversed the charges on my credit card and after a week and screen shots of my order being placed correctly, they decided to credit me back after I said not to because I had already reversed the charges. Now I get a note from their fraud investigator stating I owe them the price paid plus $15 to pay for the chargeback. Not happening and i'll dispute that on my card as well.

Update 5/9/16 I took off another star today after another customer complaint (in a string of complaints) regarding the BAD quality of printing. The same printing that i've complained about for years from this company and each time get the excuse that it was a one time mistake.

This place has gone DOWN HILL. I've been using them since 2013 and the quality has gone down, the customer service has gone down, and the response time for emails has gone down. Seriously don't intend on getting a response back within 2-days. They send out "urgent messages" if something is wrong with your order or shipping address but it's not treated as urgent once you update. They don't let you know that an item is out of stock until the very last day of their 7-day shipping window so by that time, you look like an idiot telling your customer that their item is out of stock a week after they ordered it. I occasionally order test shirts just to keep up on their quality and EVERY one has had something wrong with it that they claim is a one time mistake. If their shipper loses a shipment, you get to pay to have another item shipped. Unfortunately, I am stuck with them for now.

Colorado Duds
United States
Almost 5 years using the app
Edited October 31, 2019

Awesome and simple app to set up and use. Have not done any sales through it yet, so I cannot rate the order integration yet,

Brizo's
Greece
2 months using the app
July 9, 2023

Very user friendly and so many products to choose from. The tools provided makes even a novice create quality designs.

Out Of The Barrel
United States
2 months using the app
Edited August 2, 2020

Just the APP I was looking for. Printful is spectacular! The APP is easy to use and integrates seamlessly with my store. It would be great if they could broaden their product catalog even further.

The Cool T-Shirt Company
United States
2 months using the app
Printful replied August 7, 2020

Thank you for your review, we truly appreciate it.
We're glad to see that you're enjoying our services and we look forward to a successful collaboration!

If you would like to share your product recommendations or any additional feedback with us, be sure to reach out at feedback@printful.com! :)

- Vita