Reviews (7,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Pros:
Good variety of t-shirts.
Easy to use - great system to upload, choose colors, sizes, etc.
Cons:
Quality control issues - Lots of off-centered, tilted mishaps. Customers don't like that.
Prices are crazy high, leaving not much room for profit, unless you can convince people to buy a $35 t-shirt somehow.
Fulfillment takes a LONG time.
3 stars overall, mainly cause they really don't have any competition. If someone else could offer the same t-shirts with an equally-easy uploading system, we'd probably switch asap.
Update 1/10/18 This place is such a joke. They screwed up a jacket for a customer then said it was because of my mistake when ordering. I reversed the charges on my credit card and after a week and screen shots of my order being placed correctly, they decided to credit me back after I said not to because I had already reversed the charges. Now I get a note from their fraud investigator stating I owe them the price paid plus $15 to pay for the chargeback. Not happening and i'll dispute that on my card as well.
Update 5/9/16 I took off another star today after another customer complaint (in a string of complaints) regarding the BAD quality of printing. The same printing that i've complained about for years from this company and each time get the excuse that it was a one time mistake.
This place has gone DOWN HILL. I've been using them since 2013 and the quality has gone down, the customer service has gone down, and the response time for emails has gone down. Seriously don't intend on getting a response back within 2-days. They send out "urgent messages" if something is wrong with your order or shipping address but it's not treated as urgent once you update. They don't let you know that an item is out of stock until the very last day of their 7-day shipping window so by that time, you look like an idiot telling your customer that their item is out of stock a week after they ordered it. I occasionally order test shirts just to keep up on their quality and EVERY one has had something wrong with it that they claim is a one time mistake. If their shipper loses a shipment, you get to pay to have another item shipped. Unfortunately, I am stuck with them for now.
Awesome and simple app to set up and use. Have not done any sales through it yet, so I cannot rate the order integration yet,
Very user friendly and so many products to choose from. The tools provided makes even a novice create quality designs.
Just the APP I was looking for. Printful is spectacular! The APP is easy to use and integrates seamlessly with my store. It would be great if they could broaden their product catalog even further.
Thank you for your review, we truly appreciate it.
We're glad to see that you're enjoying our services and we look forward to a successful collaboration!
If you would like to share your product recommendations or any additional feedback with us, be sure to reach out at feedback@printful.com! :)
- Vita
I've been using printful for the past 3 months with my webstore and they are absolutely amazing. The customer service is top notch, The quality of the product is perfect. The price for products may be a little high however if you want the best quality your going to have to pay for it.
1 Year after using Printful - I'm coming up on a year using this company and I have to say, I've been experiencing what people are saying. Slow turn around time, Low quality printing standards, and sky high printing prices. I would have say about 4-5 months ago I started experiencing these changes. My customers were complaining about defects in clothing products. Printful charges way to much to even make a profit. I would have to say printful is good for when you start your company to see if your products will sell. After that I would recommend finding other print shops if quality, price, and turn around time is your main concern.
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The quality of products may be more limited and thats because theyre more suited for profit in the United states. thank you for being a national support for small business and entrepreneurs.
Great app, easy to use and great quality
Fantastic app integration for shopify. Very impressed with the ease of use.