Reviews (7,361)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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I would not recommend this app. Printful supposedly inspects the items prior to shipment, but in my case it does not appear that was done. Had a customer not reached out to me it would have cost me more money to correct future orders. I reached out to printful and they refuse to provide refunds for the orders affected. The graphic had a white line to the right of the design which if quality reviewed they would have known that it was obviously not apart of the design. Customer service seems to stick to a script and does not seem to look at the bigger picture when it comes to making things right. They have certainly lost any potential business I could have sent their way. I wish I could post an image of my tee here...
Update 3/3/2020
Zana reached out to me and made amends.
“Hi there,
Thank you for your response!
Thank you for confirming the orders! I have processed refunds for the affected items in these orders and you will find them in your Billing section in Printful (Printful dashboard -> Billing). You can either withdraw the money from the wallet or keep it as account balance toward the next orders.”
Hi, thank you for your review! We're very sorry to hear that there was an issue with the printed items!
Our quality control team will review each item before it is shipped out, however, the actual product and the actual print quality is reviewed to make sure that the product is in great condition. The contents of the actual print may not be reviewed and we cannot guarantee that details within the design will be noticed if the print matches the uploaded print file. Therefore, it is the responsibility of the user to upload print-ready files and make sure that there are no unwanted details included in them, as they will be printed during fulfillment. Of course, in case we do have concerns about the contents of the design, we would reach out and confirm with you.
I see that you have been in contact with our team about this issue, but I will personally follow-up with you and assist with resolving the situation, and I hope we can make your time with Printful more positive!
- Zana
It's so adventurous to use and functions great in terms of logistics. Easily Top 5 POD resource providers.
Olisi mukavaa että tulisi päivityksiä ja tulisi esim Full zip up hoodie
Ja puff printit muute tosi hyvä
I would defenitely recommend this app to everyone and so easy to get around. I love it!
Ease of use is crazy good, shipping times leave a bit to be
desired but I can live with that
amazing app saved me alot of time and effort of searching for a trusted supplier
One of the greatest programs out there I tried a lot of other apps but found myself coming back to Printful. I do not have any designing skills but after I started using Printful I can't go wrong :D
Use it for everything print on demand, would love to see more products to print on but I am having such a good time desinging on there products.
Thank you for your lovely review! We're happy to have you as part of the Printful family and we look forward to a continuing collaboration! :)
We'll follow up with you via e-mail to find out what other items you would like to see available in Printful and if there's anything else you think we could improve!
- Zana
super gute app alles ist einwandfrei und funktioniert super...............................................................................................................................................................................
Well crafted, great design, simple to use.
Used to be decent quality and quick reliable shipping, now you can't choose where to ship the product from. A customer in the US ordered a t-shirt that was supposed to arrive within a week and for some reason it is shipping from Latvia and is taking a month! I'd rather dropship from China, it won't take that long and will cost much less.
Hi there,
Thank you for your feedback! We're very sorry your experience using our services hasn't been the best!
Our system automatically routes the order to the fulfillment center that can fulfill the order the most efficiently based on product and stock availability, a destination address, and other factors.
We will route orders to the EU facilities if the product is not available in the US. You can always see where the product is stocked via its product page > availability.
Our apologies for any inconvenience this may have caused.
Please feel free to reach us at feedback@printful.com if you have any additional questions or anything else!
- Elina