Reviews (7,337)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

July 23, 2018

Hands down the best service on the market! Perfect for start ups and can be used not only for start ups! Perfect app and I highly recommend it

Boostyms
Germany
2 months using the app
September 15, 2020

Great service and great prices. Looking forward to scaling my clothing brand with printful! Highly recommended.

labeled_us
United States
2 months using the app
Printful replied September 16, 2020

Thank you for your positive review! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration!

-Lauma

February 18, 2019

So far it's been great, the mockup generator has helped very much, I've already started to get sales.

Karoshi United Sportswear
United States
2 months using the app
August 30, 2016

Easy to use, does what it has to do! 5 stars

Selflessrebel
United States
2 months using the app
October 22, 2018

Printful is one of the easiest apps to use and their products are top notch, especially their pillows. I have used their service on multiple different platforms and only ever had one problem that they immediately fixed. (A t-shirt was sewn wrong and they were very quick to replace it.) Customer service is always prompt with answers. If you are new to drop shipping your own designs, this company should be your first choice.

Ivy and Bat
United States
About 2 months using the app
March 16, 2017

Very good. The quality of the items is really good and the shipping is fine.

Zvary
United States
About 2 months using the app
December 21, 2022

Cette plateforme est incroyable, je suis satisfait de pouvoir developper ma marque sans stokcs. Merci infinement

dnfans
Cameroon
About 2 months using the app
Edited December 21, 2018

UPDATE: 24 hours after fulfillment was promised and no movement. The new customer service rep was unaware there were any problems and nothing had been flagged for review or production.

ORIGINAL: Great software, lousy fulfillment. We have used Printful several times this year for several hundred shirts. Their integration, set up, software, etc. is all amazing. It just works like it should. The problem is with fulfillment. For the holiday season we had several orders placed on hold for issues. When the issues were resolved, Printful just left them on hold. Several chats, emails and calls later — still on hold. Customer service rep couldn't tell us why. She also wasn't sure how to fix it. These customers won't be. getting their shirts in time for the holidays. Also, out of 100 holiday-season orders, we have had five customers sent shirts by other designers. By the time we could get a photo from the customer (Printful's request), the shirts reordered, etc., these customers too will no longer have them in time for the holidays. To the customers, we dropped the ball, not the transparent provider. So, no matter how good the software and set up is, if the customer service and fulfillment behind it falls apart, you need to find another print-on-demand provider.

VinceTaj
United States
Almost 4 years using the app
November 29, 2018

Really intuitive so far.

Wish their help videos were more obvious to find.

(Will update review as time goes on)

followyourtaint
United States
Over 3 years using the app
Edited August 18, 2019

It's really nice to have an online store that integrates really well with the POD company that I'm using.

Homelesstees
United States
About 2 months using the app