Reviews (7,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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I wish to change my review for I have seen the light shinning deep in my soul. The light that is the Printful nature of products that I can now ship from my store. This tool far exceeds the other options available.
Thank you for your review, we really appreciate it! We're glad to hear that your experience with our application has improved as we definitely want you to have a positive time using it!
In case there's anything we can help with, be sure to let us know at feedback@printful.com.
- Zana
Very easy to start with, good online image adjusting to wide variety of products. Everything just works! One thing they could do is have more mockups on some products, there is few products that have only one basic mockup.
Thank you for your review!
We appreciate your feedback and the suggestion to add more mockups to our offer. Our mockup team is currently working on bringing new mockups your way and we would love to hear more from you on what types of mockups, and for which products, you would like to see us add!
Feel free to send us your feedback and suggestions to feedback@printful.com, we'd love to hear from you! :)
- Vita
So far it's worked great! Excellent interface and everything seems to be managed very professionally.
The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?
Hey there,
Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay!
I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean-
I will follow up with you personally with more information and hopefully, we can work something out! :)
-Lauma
Great app. Just wish it had more products like stickers, travel mugs, different model of cases other than iPhone such as for Samsung, iPads, laptops and such. Hopefully they will continue adding new items .
good
They're so awesome! 100% recommend them
Been using them for a while, even before opening my shopify store. Always reliable and always great quality. Very user friendly and the customer support is good. I'd love to see a wider range of products, but I am more than happy with the selection as it is.
Not just extremely slow shipping but slow production as well. Put in a sample order last year that took a month to even start production. Have been using other providers instead. Disappointed because I wanted this to be my one stop supplier and liked the idea of in-house production. Maybe they will get better but I canʻt risk alienating my customers as a new business...
Hi there!
Thank you for your review! We're sorry to hear that the production + shipping delays created a negative experience with our services for you, but we hope we can improve it moving forward!
I completely understand how frustrating the delivery + productions delays are. It is true that we have seen slight delays caused by Covid-19 on average. These are extraordinary times for all of us, and we are working hard to get all of the orders fulfilled as quickly as possible; and we have been providing information regarding production estimates as well as other related updates on our web-site to make sure our users are aware of production changes and other important updates. We recommend referring to our Covid-19 updates page here https://www.printful.com/covid-19 for the latest information.
We truly appreciate your time and business with us throughout this difficult time, and we want you to have a positive time using our services. The situation is definitely improving now and I hope we can return to our normal fulfillment + shipping timeframes very soon!
I will follow up with you directly to check your order!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Elina
I really enjoy using this app makes things a lot easier I highly recommend it. everyone should buy this app.
thank you for making this app.
Words can't explain how satisfied I am