Printful: Print on Demand

Easy way to build a website for your brand to sell to your customers,without the worries of unfilled orders or fraudulent activities

I highly recommend Printful

I would highly recommend the best

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app.

When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark.

For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.”

I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously.

I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent.
LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well.
Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.

Today is my first day of loading product into my Shopify store and it has been smooth sailing! I have researched many print on demand companies over the past few months and Printful is my choice for a solid foundation for the empire I am building! I am enjoying the ease of designing unique artistic designs for my store. I know this is the beginning of a long lasting partnership!

Seamless have enjoyed every aspect

I would definitely recommend Printful for all of your Merch needs! Great service.

Printful offers many merchandise options and reasonable cost for production.

I'm Learning once i got over the learning curve i started to grow!! Love the products the sewing the colors everything is great

www.artistdione.org

The shopify integration is very easy but takes practice to master the details!

Great service, but some of the pricing is too high and needs revised, people are trying to make a profit and still grow, yet the majority of your sales go to Printiful - unless you set 50%(+) margins and make your customers pay ridiculous prices OR use the cheap lower quality clothing (which still feels slightly overpriced). But I'm clearly no expert or else my business would be thriving. Also, not a big fan of the new Shopify dashboard at all. Hopefully it’s updated or becomes a customizable setup.