Reviews (7,337)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

February 8, 2017

Prihtful's products and service are really impressive. I've sent about 100 emails to Luis and he's helped me every step along the way. If you're looking to streamline your business printful is for you!

Fitnationarmy
United States
About 2 months using the app
December 19, 2022

I recommend Printful for its ease of use. The interface is intuitive and fast. 10/10 would sell again.

Michael Reed Band Clothing and Accessories
United States
About 2 months using the app
Edited December 8, 2020

Cost - can't beat free Ease of use - probably the most intuitive site out there Customer Service - REALLY sub par. Slow to respond in chat. Rarely respond to email. Long waits on the phone. Have never offered any viable resolutions to my issues. Speed of printing and delivery - slower than molasses. If getting things to your customer on time is a priority, this is not your service. Since Covid has struck, they've been worse than usual - and there's no customer service help to be found regardless of what channels you try to contact them on. Accuracy of orders - maybe 85% of my orders are correct? And Printful has yet to offer resolution to orders that were printed or shipped incorrectly.

Dad Bod Tees
United States
Almost 4 years using the app
Printful replied December 9, 2020

Hey there,

Thank you for sharing your review with us! We are truly sorry to see your time at Printful hasn't been the best lately, but we hope we can improve it moving forward!

We also wanted to note that we pride ourselves in the high quality of our products and services, which is why we evaluate each problem report in great detail, to make sure that we provide you with the best services possible. According to our internal investigation, we see that all your emails and chats have been answered in a timely manner. Our support phone lines have been unavailable since the beginning of the year as we focus on assisting our customers via email and chat.

I have sent you a follow-up email directly so that we can gain more insight into your concerns and provide additional information and hopefully a solution! We hope to hear from you soon!

-Lauma

January 23, 2023

i made my merch so better. i like to use it. i made hoodies, sweaters, hats, towel, mugs, beanies and shirts.

Alberto and Kaiti Show
United States
About 2 months using the app
Edited August 26, 2019

The ease of use is fantastic. Now of course I'm still in the beginning stages but as soon as I make my designs it's just as easy as uploading my PNG file and then If I need to make varients with different color text on darker/lighter shirts, It's all good.

Cyber Shop Cafe
United States
About 2 months using the app
January 20, 2023

It's definitely a great tool to bring your designs to life. It has everything you need to make sure your designs are the best they can be.

Young Fresh Appar3l
United States
About 2 months using the app
September 6, 2020

la verdad me parece perfecta, mucha facilidad. tambien me encantaria que agregaran nuevos diseños de camisa, seria increible. gracias

cambyll
Spain
About 2 months using the app
December 2, 2022

THIS APP IS A LIFE SAVER FOR CLOTHING BRANDS, I dont know what I would have done if I never discovered this app, It has helped me so much.

DanzKraft
Jamaica
About 2 months using the app
Edited March 3, 2019

Fantastic, easy to use application. Easy set up for all our postage estimates. Only app we use for all our products. Thanks.

I Love Jesus Designs
Australia
About 2 months using the app
April 30, 2017

Amazing quality with even more amazing prices. Thank you for making my business so professional so fast.

Astro Dog Apparel
United States
About 2 months using the app