Reviews (7,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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love this app i would share this with my friends and family!! i used this app for everything! thank you printful!
Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)
If you have any questions or suggestions, be sure to reach out to us at feedback@printful.com, we'd love to hear from you!
- Vita
helpful for just starting out and not really knowing which direction to take. I enjoy the options Printful has for on demand orders and/or automatic order fulfillment.
per customer rep, my printful account cannot connect to Shopify because it got deleted...I have the printful app in my Shopify and I did not delete it... it's frustrating and there is no offered solution except for the advice to start from scratch...
Hi there,
Thank you for your feedback!
Looking at your Printful account, it looks like your Shopify store was indeed removed a year ago. If you'd like to add it again, you can go to your Printful dashboard > Stores > Choose platform; and follow the integration steps once more.
Please feel reach out to us if you have any further questions at feedback@printful.com!
- Elina
very helpful when creating a new business
It works great! I went through all of the apps for POD and was disappointed in most. This worked just the way I needed it too for what I wanted.
I love the printful and shopify integration, I wish the quality of the prints was always consistent, sometimes its bright and beautiful and sometimes its pale and looks like its not the best quality
Very good app. Some buttons are a little hard to find, and it could be a little more intuitive, but overall Printful gets the job done well.
it would be nice to see a mock up as I design. Hard topmast photo.
I just had my first order go through Printful and fulfillment was declined. I have no idea why and there is no real customer support. Because the order was placed thru Facebook, I can't cancel that portion of the order and Facebook will not complete payment. it is a real cluster and there is no "help guide" that deals with my specific issue. I sent two emails, and requested support thru Shopify, but there is no way of even knowing if your email was received because they don't even acknowledge receipt! EXTREMELY DISAPPOINTED!!!!
Hello!
Thank you for your review and for sharing your experience! We're truly sorry to hear that you're experiencing some trouble with the order import!
To ensure that the orders can import to Printful after the new update, please ensure that you've enabled to track quantity and set that inventory is managed by Printful. We see that you're in direct contact with our support team and we hope that the issue is resolved soon!
It’s so sad this App used make me a crazy amount of money, but now I’ve had to deal with so many refunds because fulfillment can go from 2 weeks min to a month not including the shipping which gives customers no hope. Of all the printing apps they are hit the worse by Covid 19 by far even with it settling down now.
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
I also recommend checking out our advice on how to handle this crisis as an online business owner on our blog: https://www.printful.com/blog/covid-19-and-online-stores/
And on YouTube: https://www.youtube.com/watch?v=2vYp4iBq4UE
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita