Reviews (7,337)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

July 17, 2019

Ever order takes 30+ days to arrive (if it ever does)
Web interface is poorly designed with nothing but white background washing out all the functions on screen to make ordering easy but since you have to constantly search around for functions its just too tedious to work with. They use DHL e- commerce shipping which is the WORST company to to logistics and freight with. Tracking information is too vague and items were lost. I will not be recommending Printful as they have proved to me how mickey-mouse this Print-on-demand company actually is.find someone local, get your stuff made and stock it yourself.

Race Dojo
Canada
Over 3 years using the app
Printful replied July 18, 2019

Thank you for your review, we truly appreciate hearing from you!
We take pride the the high quality services and products we offer, as well as our platform, so we're truly sorry to hear that you have experienced issues with any of these features and certainly appreciate your critique.

Shipping speeds depend on the shipping rate you choose upon checkout. Our shipping algorithm will determine the fastest, most cost-effective, and most reliable carrier (We work with DHL, as well as other carriers) for each shipment based on these factors: where it’s fulfilled, where it’s shipping, the selected shipping method, and the shipping speeds and prices of our carriers, you can see additional details on this here: https://www.printful.com/shipping

I will reach out to you directly in a bit, to address your concerns in mroe detail!

- Vita

December 6, 2016

Items exactly as described and could not be any happier with the items. Excellent work.

Burger Black
United States
About 2 months using the app
Edited February 29, 2024

When I decided to sell products online, Printful was recommended to me. As I researched Shopify, the person told me to use Shopify as my store website in collaboration with Printful, who will fulfill my orders and send them to my customers. Since then, I have been satisfied with Printful. The pros to using Printful is that you can design products with relative ease, they have great customer service, and they provide their customers with reshipments/refunds for damaged/incorrectly produced products. The cons to using Printful is that although they have an extensive product catalogue, some popular products sold elsewhere are not available and that some of Printful's products are more expensive.

JAMILLIAH'S WISDOM IS TIMELESS SHOP
United States
About 3 years using the app
January 23, 2017

I love how this App is so compatible with my shopify store and computer and it is so easy to use. Thank you for the great App.

Gennipaintings
United States
About 2 months using the app
January 5, 2017

They make everything soooo easy. I've looked at different options before going with Printful and I know I made the right choice for me. They don't offer the cheapest products and that's exactly what I'm looking for. Great quality. The integration is super easy to set-up and use. I'm really impressed. :)
Marie

My Chihuahua And Me
Canada
About 2 months using the app
August 8, 2018

Awesome easy app with basically every resource necessary! And a vast catalog of options! Truly revolutionary service!

Garcongoldenstyle
United States
About 2 months using the app
July 16, 2022

I'm loving the many options that Printful has, I have been able to create designs and ideas that I normally couldn't before due to limitations.

JRAGON
Canada
About 2 months using the app
May 17, 2020

I use this app to upload my designs straight into my shopify store.
Quick, easy and helps bulk upload designs quickly.
Many thanks to the developers!

Blue Lion Prints
Canada
About 2 months using the app
Printful replied May 20, 2020

Thank you for your review, we truly appreciate hearing from you!
We're glad to see that you're enjoying our services and look forward to our ongoing collaboration. :)

- Vita

Edited October 1, 2018

Extremely slow fulfilment time (more than 11 days!) Our test order has been marked as "Printing" for the last 11 days, they promised it would be fulfilled and shipped last Friday. Now they have told us that they have to print it again due to an error at their end and that it will be fulfilled soon!?! With the delivery time on top, an order with Printful will take nearly 3 weeks. Slow and unreliable. Not recommended!

DIRT & GLORY
United Kingdom
Over 3 years using the app
April 9, 2018

Very simple. Awesome quality. Worth the prices

Live Free Movement
United States
About 2 months using the app