Reviews (7,343)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

Edited July 6, 2024

Price too high, loading speed too slow for a website production and take too much time to upload a product. they need to at list double the processor and ram speed. last price use to be automatically saved for a quick way make the speed x5 when adding products to the store.

Magheru69
United Kingdom
4 months using the app
Printful replied June 30, 2024

Thank you for your review! 😊 If there’s anything you think we could improve, or have any additional feedback or questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

June 25, 2024

Really aggravating. I wanted to move my products to a new shopify store but other than 1 by 1 and even then there is no good way to do it. Just trying to consolidate the 2 stores and then the old store deactivated and now I am stuck with 100 designs left to move to the new one and it won't allow me.

Lost Planet Video
United States
About 2 months using the app
Printful replied June 30, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Feel free to send us an email at feedback@printful.com and we'll look into it right away.

May 3, 2024

The compatibility of the Printful app with Shopify is seamless, making sales easy as a few clicks of a button. Editing is easy even after you've already published something. Works well on both a pc and on your cell phone. If you want to experience success with a professional POD company, look no further!

Shop703
United States
3 months using the app
Printful replied May 5, 2024

We're thrilled to hear that you found the integration seamless! We truly appreciate the positive review! 😊

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

July 16, 2024

It’s easy to design n awesome products

Nyamariee’s Unique Essentials
United States
About 2 months using the app
Printful replied July 18, 2024

Thank you for the superb review!💫

March 21, 2024

As far as my experience working with Printful is concerned, it is the best app out there for print on demand. The app is user friendly and detailed in process. Their designing tools are top of the line, easy to learn and apply. The "Manage the Video" facility is awesome and goes a long way to promote products. The product lines are of super quality

ChristStore24
Austria
4 months using the app
Printful replied March 24, 2024

We're absolutely thrilled to hear your glowing feedback, thanks a bunch for taking the time to review us! 😊 Making sure our platform is user-friendly and has all the necessary tools available is always a top priority. Your recommendation and positive experience means the world to us! 💫

August 15, 2024

I love it

75even
United States
About 2 months using the app
Printful replied August 22, 2024

Thank you for your support! 🧡

April 19, 2024

So far it is pretty simple to use. Really fun creating product designs. Also, fairly simple to create product and import to your store, ready to sale.

Kimba Inc
United States
4 months using the app
Printful replied April 25, 2024

Thank you for leaving a review, we appreciate it! :)

March 24, 2024

The app is easy to use and reliable in terms of features and integration with Shopify. However, there are certain quirks that need to be fixed. E.g. if the seller choose to provide free shipping on the product, the cost should be carried to Shopify including the shipping cost from Printful as that would help the seller and Shopify to calculate profit correctly. Without this feature built in, sellers are forced to update each item variant's cost price one by one, which is a time killer.

HIKERUNNER.COM
United States
Over 2 years using the app
August 9, 2024

My orders aren't going through to be fulfilled

Friday We're In Love Shop
United States
4 months using the app
Printful replied August 13, 2024

Thank you for submitting a review! We'll gladly take a look to see why orders aren't importing for fulfillment. Feel free to send us an e-mail at feedback@printful.com and we'll investigate right away.