Reviews (7,339)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Mr.TotallyNotABot
Great application, super easy to use. amazing customer service and quick shipping. Definitely would recommend. 10/10
Excelente Integración, muy practica. Dos herramientas indispensables para vender online, recomiendo ampliamente.
great app love how easy it is to navigate through everything
I love you guys so much! Thank you for having this for me to use!!!!! Its a nice way to get more options for my buyers!
Henial
It's a wonderful app! The embroidery comes out well, and the prints on the blank shirts are pretty nice quality. Totally recommend for startups.
I use this app for my first online store with Shopify. It has been a wonderfully supportive experience and I am having so much fun. Thank you!
UPDATE AGAIN:6-12-23 Delivery Delays??? 6 months later still no contact from support about any issues at hand WOW
UPDATE AGAIN:1-15-23
I have been trying t reach support for weeks. You state that you have live chat but I have yet to ever reach Live Chat. I have a business question and I need to reach a live agent. HOW do I do that? I clicked the bottom right and asked for support and this is what I got. How do I get in touch with Printful support?
Get in touch with our team using any of the contact methods below.
Live chat: use our chat widget in the bottom-right corner of any printful.com page.
Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary.
Email: send an email to support@printful.com
Please Reach Out To Me ASAP.
UPDATE: Couldn't figure out why I wasn't selling and would get the occasional message about weight. So I looked to see what shipping weight for 1 tumbler is and they have it set for 11.25pd and one is even 16 pounds! No wonder my tumblers aren't selling. I have tried to reach out to customer service but there is no live chat that I have been able to fund. Printful if and when you see or read this please reach out to me so we can get these issues resolved. Also is there a reason why you aren't showing up on my vendor list?
Hi there!
Thank you for your review! I'm very sorry to hear that your experience with using our services during this difficult time has not been pleasant! I completely understand how frustrating the delivery delays are. It is true that we have seen slight delays caused by Covid-19 + holiday order influx on average. We also suggest communicating these delays to your customers to help manage their expectations during this time.
I understand that you had some concerns about your orders. It is important that you receive high-quality service from us and we definitely want you to have a positive time using our services!
We would like to look into the communication you had with our Customer Support team and make sure the issue is addressed. Please provide information on your experience with our customer service by sending details to feedback@printful.com, we would appreciate hearing from you!
UPDATE:
Thank you for your feedback. We're glad to hear about your positive experience and hope to continue providing our best support! :)
If you have any questions or concerns, please don't hesitate to reach out to us!
- Elina
We are updating our review to 1-star and are convinced that the majority of the reviews here are about the app and have not actually sold anything. Nearly every order has had a mistake. Printful always agrees to fix their mistakes but taking the time to get this right sucks. They don't calibrate printers which is basic operation so consistency problems on the easiest jobs. There is no quality control as a matter of fact it is obvious a person does not even look at the result or the product would not ship. We have made an embarrassing mistake and are removing this ''partner'' and getting back to 100% quality products from Idea Chíc.
Printful has been everything I could ask for. So many products. Easy integration with Shopify and Etsy. Thanks Printful.